YANA MITEVA
⭐⭐⭐
We have been coming here for 4-5 years twice a year. And the staff this year is incredibly rude and unprepared for their work. Most of them are people hating their jobs and not having basic knowledge of how to speak with a person they don’t know. The TV was broken, the kettle was broken … I am excluding the guys working in the bar. They were great at what they do and the new menu there was gorgeous.
For what this hotel is offering now – it is overpriced. We used HB just once because the food for dinner is not with good quality and it costs the same to order something from the menu and enjoy your dinner. The breakfast quality is again not good. The quality of the “meat” products is awful but there is always something you can eat and it is tasty. Coffee is terrible …The staff in that restaurant are a bit of a disappointment.
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