Live it Chamberi

I didn't like it. I feel it wasn't what I booked. To begin with, they don't answer the phone (there's no reception). I had to pay for a taxi to and from Gran Vía because they do have one there, just to get the check-in password, as it was impossible to contact them beforehand. Everything was a bit dirty, the floorboards creaked, there was a lot of noise from the street, the window didn't close properly, and on top of that, I left a ring on the nightstand and nobody took responsibility. There was zero friendliness. I left the "hotel" a day early, as they advertise it, because I didn't want to stay another day, and above all, they don't give you any refunds or let you cancel.

The apartment would be great with a facelift...it's pretty run down...the kitchen was okay, there were holes in the ceilings...the bathroom tiles were dirty...there were no blankets...it was October...the best thing was the location...

I thought it was a good hotel. There's no reception staff, but they send emails a few days before arrival asking you to check in yourself, and they send several. In my opinion, people who complain about not having access are simply not reading the emails they receive. We checked in online, received the code immediately, and it worked perfectly throughout our stay. The elevator is old, but it worked very well every time. The room was clean. The bathrooms were generally clean, although that also depends on the other guests, but we didn't have any problems. They have a kitchen equipped but lacking in utensils. Basic. Overall, we had a pretty good stay. The best thing was that the bed was comfortable and the location was excellent. There are many bars and restaurants nearby.

This hotel should have a lower ratings than 4.1. In my opinion in the low 3s. service is poor and unresponsive to a number of requests. All you get is a sheet no blanket. I have one window with no glass panels and if it rains any harder the floor and wall will be filled with water.

It's shameful. I spent four hours at the door waiting for them to send me the code to get in. Nobody answered the phone, and the quality is ridiculous.

Shameful, it took 3 hours to get the codes, they don't answer the phone, and then at night the portal to view the codes wasn't working. Never again.

This is my second time back, but unlike the first time, where I left 5 stars, this time I was very disappointed. First, all the bathrooms on the second floor were dirty. They were so disgusting, even taking a shower was disgusting. Now, I understand that many people are rude, but certainly not others. At the very least, bathrooms should be clean. Second, a girl got locked out of the apartment with all her things inside and without the entry code. Obviously, it was her fault, but it took an hour and a half for someone to answer the phone and do something, leaving her in the hallway in her bathrobe. Third, I asked the receptionist several times on WhatsApp if there was an iron in the building... they never answered. I called, was told to WhatsApp, and was hung up on me. No response on WhatsApp either. Lastly, you can hear all the noise outside. I practically didn't get any sleep one Friday night because of the people under the window. At least double glazing is necessary. I'm sorry for this negative experience, as I had a great time last time.

I don't recommend this place, especially if you're traveling alone. The first room had no light or ventilation. They moved me to another room on a floor where strange people were constantly milling about, doors to unused rooms were left open, and it was very dirty. The shared bathrooms were filthy, smelly, and unusable—and in one, I had a very uncomfortable experience with someone who came in behind me. No one from the hotel or the agency responded, so I left and paid for another place on my own. Zero security.

Very disappointing stay. The check-in process was extremely poorly handled. We were not provided with the necessary instructions or room access code, and we ultimately had to get an alternate phone number from another guest staying at a different property just to receive assistance. The most serious issue happened when my friend became trapped in the elevator for approximately 45 minutes. We contacted the main line, but they could not do anything and were unable to reach a supervisor, maintenance, or the elevator company. We therefore had to call the fire department to help my friend get out. I had to let the firefighters into the building myself because there was no one from the property there to provide access. My friend was on her way to the airport and missed her flight because of this incident. There were also no clear signs that the elevator had been taken out of service afterward or that the issue had been properly addressed. For something this serious, the lack of communication and response from the property was incredibly concerning. On top of all of this, our room was extremely loud throughout the night because there is a club directly outside the room that stays open until 6 a.m. The noise made it very difficult to sleep. We contacted the hotel afterward to explain everything that happened and give them an opportunity to address the situation, but we never received a response. Overall, the combination of the check-in problems, the elevator incident, the lack of emergency support, the missed flight, and the extreme noise made this a very stressful stay. I would not stay here again.

extremely long time to check in, checking if theres empty rooms despite booking in advance

The place is perfect if you're willing to stay for a week or few days the rooms are clean they have kitchen too bathrooms it's near to public transport metro and buses i had very good experience specially the whatsapp support they solve your problem within few minutes great service❤️

The WhatsApp support was amazing, you can't check in online until 3 PM and luggage storage is at reception (Gran Vía). I've heard great things about the place and now I'll share my experience in detail. 💯

This place did the job. A bed in a private room with a shower. That’s all I really needed. From the street, it was somewhat hard to find where this place actually was, as the signage is very minimal and obscured by metal bars. Upon entry, I would often get a strong stench of garbage as the garbage cans are kept in the lobby of the building. Seriously unpleasant. Not sure if this is normal in Madrid but it really wasn’t nice to walk into. One of the showers simply didn’t have a shower head so we really only had one working shower for the whole floor. Numerous times one of the bathrooms ran out of toilet paper with none as spare. All over the place was rotting and/or peeling wall paper. The beds didn’t have fitted sheets, just top sheets that tucked into the side so I would often have to readjust them in the middle of the night. Would not return

Okay for the price. The room was clean and not too small, but unfortunately, we only had one duvet, which was awful. The bathrooms were clean, and there was even a kitchen! Check-in, however, was… annoying. Since we didn't have a credit card required for online check-in, we had to go to another branch and pay €100 in cash (luckily, I had some cash with me). I didn't understand why, as this hadn't happened at other hostels, but in the end, I was able to get the money back.

We stayed for the weekend and, although the accommodation was fine, we couldn't get any rest at night because there's a nightclub or party venue right below and there was a lot of noise in the street until the early hours of the morning. Otherwise, it was fine.

Don’t be fooled like I was. You’re paying the price of a hotel on a HOSTEL. Place is decently clean, and well located, however because it is an old building, it’s so warm you’ll want to stay anywhere but there. There’s only a ceiling fan (at least in the room I stayed) against Spanish summer. And worst than that are the other guests. There are fridges for everyone but be warned: if you buy food for yourself, it will be shared against your will. I had food for my three day stay and it was gone the morning after. Asked the owner if he could help and at least talk to the guests on that floor, and nothing was done. So don’t waste your money and time here. It might be very appealing because of the location and the facilities but you might as well go to a place where your money is worth it.

How can I contact this accommodation? I sent an email and they haven't replied. I booked and canceled a month in advance through Despegar. They told me I would get a refund, but days have passed and nothing has happened, and they're not responding to emails.

Pros; Centrally located, generally felt safe, and the TV was good, like some other hotels. Cons; the check-in system can be a bit confusing at first, the room itself was extremely worn out, the room was quite cold (the lack of duvets compounded this issue), that lift creates a lot of noise such that it could wake you up any time it was in use, and the building has an unusual mustiness to it. Overall: I’m not sure this is a hotel I’d stay at again, while it is centrally located, I think the drawbacks are a bit too big to overlook.

The worst stay I've ever had in my life, a disaster. Thank goodness it was only one night. The stench of sewage was unbearable. The room was like a dungeon, it was so disgusting. The TV remote was dead, the battery was dead, the room was full of dust and smelled awful. In short, a disgusting experience, the worst of my life.

Confusing entrance. Smells like garbage. Poorly maintained

I've been living in the coliving space at 15 Sagasta Street for two months now, and it's been a bad experience. We don't have enough cutlery... the kitchen drain has been clogged since I arrived, the cleaning lady doesn't do her job properly on the days she comes... there are 14 of us with only one washing machine, the atmosphere is cold and impersonal, and everyone leaves things dirty; there are bad habits and nobody cares about cleaning.

We rented this apartment for 2 nights in November 2025, and unfortunately our experience was very disappointing. When we arrived, we spent around 40 minutes trying to figure out the locks. It was unclear which apartment we were supposed to enter, and we had to call the administrator about 5–6 times because we hadn’t received proper instructions. After we finally managed to get inside (about 30 minutes after check-in started), the apartment was not cleaned. There were leftovers from previous guests. About 10 minutes later, a cleaner rushed in and cleaned everything in just 15 minutes, which did not feel thorough. During our stay, we faced even more issues. The heating was very weak, and it was constantly cold. The sofa had stains, and the bed only had a thin blanket for two people. There was no hairdryer, so we had to dry our hair using the radiator. Some of the glasses were chipped, there was dirty water left in the kitchenware, and overall the apartment did not feel clean. I would not recommend staying here. We did not enjoy our experience at all.

There are two bathrooms, but only one has a shower, which was annoying because there are so many rooms. There's no dryer. The room we were assigned had a terrible floor, and the door next door was so bad you had to pull it open so hard it made an incredible noise. It was also very damp.

Check-in went smoothly, and the access keys were sent at the scheduled time. The room was clean, and the kitchen and bathroom seem to be cleaned once a week. There is a problem with the lack of hygiene from other guests, but I don't know how much the landlord is responsible for that. I was disappointed to pay extra for a larger room with a view, and although the room was larger and had a mini-fridge and microwave, it didn't have a view. On the contrary, daylight only entered through a small window high up. There was also a small staircase leading to a "Terrace" that didn't get any sun and had some dirty furniture. I was disappointed by the lack of clarity and inconsistency between the photos and what I actually received. Apart from that, the accommodation is well located and offers reasonable value for money.

I stayed at this hostel last weekend, and while the service was fine online, it wasn't as good in person. They left us without heating all night, even though it was freezing cold in Madrid. I called to sort it out, and they told me the heating would come on at 10:00 AM. I left the hostel at 11:39 AM, and the rooms felt like the North Pole; the heating still wasn't working. The duvet was so thin it was practically cigarette paper, and I caught a cold because of it. The rooms were clean, but unfortunately, mine smelled strongly of tobacco. I won't be back!

One of the worst decisions I’ve made was staying at this place. I booked for two days but left after just one day, early in the morning at 5:00. I don’t know what they were doing, but there was a lot of noise coming into the room, and their guidance was terrible. I do not recommend staying here.

If you're thinking of booking here, look elsewhere. Our stay at Live It Madrid Chamberí from December 31st to January 4th was a regrettable and stressful experience. • Terrible communication: Upon arrival, we had neither a room code nor a room number. We were left outside in the cold because no one answered the contact phone. • Lack of security: The worst part was returning one early morning to find "access canceled." We were left outside again, at night and in freezing temperatures, until we finally managed to contact someone. It's unacceptable that the access system fails and there's no immediate assistance. • Completely unhygienic: We used the same set of towels for all five days because there was no one to ask for replacements. The cleaning and maintenance of the facilities, including umbrellas, were nonexistent. I wouldn't return even if it were free. Disastrous management that ruins your trip.

Awful check-in system. Lack of response from the owner did not help. I understand shared areas concept but we has to buy things such as toilet paper and dishsoap ourselves. Wifi password shared on the frigde didn’t work which was fun. On the other side two bathrooms and clear kitchen storage were most def pluses. Overall comparing price and standard I would recommend rethinking the choice.

Very fair value for the price. We stayed in room 108 on the first floor. Check in was pretty effortless after receiving a WhatsApp around 14:00 from the company asking for an email address to send the check in codes to. The room and bathrooms were clean and comfortable, and had good heating. The towels were plentiful and very good quality. The floors do creak quite a lot, the building needs some maintenance and we could hear people moving around in the morning, but this was just before checkout time so is to be expected. The soap had run out in the bathroom, and we didn't use the kitchen facilities so can't comment on the qualily, but, if you're looking for a no-frills, well located place to stay a night or two I would recommend Live it Chamberi.

I had very low expectations because of all the reviews and bad ratings I'd read; however, I must say my experience was completely different. The room and bathroom were clean and tidy. There were clean towels, shower gel, hand sanitizer, and shampoo. I had given them my arrival time in the evening, and they sent me the access code in the afternoon, so I was able to check in without any waiting. The location is perfect; everything is nearby. There's even a bus stop right across the street. There were only two minor issues, which I reported via WhatsApp. Unfortunately, when I arrived in the evening, someone had apparently been smoking in one of the rooms, and there was a smell of smoke in the lobby. But that's beyond the control of the management and depends more on the guests, their habits, manners, and respect for the common areas. The customer service via WhatsApp was friendly and attentive. I would definitely return, and I hope my experience is the same for others.

Everything was excellent.

There was no hot water for four days. There was no kettle to boil water. The electricity went out every day, so you have to walk up to the seventh floor. When the elevator is in operation, it makes a terrible grinding noise that wakes you up, like someone sawing through your wall. We were unable to get any compensation. This king-size room cost us €140/night.

Be very careful with this place because they'll leave you stranded and send you the access credentials at midnight when you're already at another hotel, and then they won't refund you. It's a scam. Check out the most recent reviews. SCAM Hotel

An absolutely negative experience. We were supposed to stay from November 9th to 14th, but out of desperation, we left the property for another after just one night. The rooms had zero privacy and a shared bathroom with other guests, which the property owner hadn't even specified to our travel agency. We could hear every little noise outside, and the door to our room even had a gap several inches long at the base. Check-in was awkward, to say the least; we had to do it online. There's no physical reception, and no one even answered the phone who could have helped us. I wholeheartedly advise against this property for anyone coming to Madrid. Choose another.

The only good thing about this place is the location; it's relatively close to everything, accessible by public transport and on foot if you like walking! Otherwise, it's a disaster! First, upon arrival, we wasted an hour waiting for the manager to answer her cell phone or WhatsApp to give us the code to enter our room. She should have done this before check-in time, but no! Then, in the room, there was a used condom in the nightstand drawer—the most disgusting thing in my life! And when my husband messaged the manager on WhatsApp, she replied that we had to wait until the next day for someone to come and remove it. The following day, it seems other guests took the toilet paper from the bathrooms, meaning we were left without any. Everything can be heard. We were there on Halloween Friday. A group of guests were partying inside our apartment, then they left and when they returned in the early hours of the morning they banged on doors, walls, etc. And finally, there is a bench in front of the building, people sit there drinking, smoking, talking and shouting in front of the building until dawn. We could hear everything; they didn't let us sleep.

We only saw the reviews on Google after booking and paying. Fearing that the same thing would happen as in some comments, we contacted them the day before arrival and they confirmed everything was fine. Everything went well, we received the codes beforehand by email! We stayed on the 5th floor. The location is great, there's a metro nearby or it's easy to walk there. The room cleaning was poor, I had to clean my bedside table. The space is great, it has everything to work well, the kitchen is organized and remodeled, but it needs improvement in important things: 1- Cleaning needs improvement; 2- Supervision of what guests leave unwashed is necessary. When we went to cook, there was a frying pan that hadn't been washed along with the clean ones. We ended up washing 3 frying pans because they were full of oil and food. Disgusting! 3- Only 2 toilets for about 9 rooms and on top of that one shower was broken. It urgently needs fixing. 4- There is no soundproofing!! Everything can be heard!! Almost as if there were no walls or doors, even upstairs!! From conversations, the floor creaking every time you walk, the doors creaking every time they open or close. 5- The floor needs to be replaced! 6- The doors need to be oiled to stop making noise or replaced. 7- There is a lack of tableware! There is only one plate for a main course and even then the dessert plates are insufficient for the number of people. If you want to start getting good reviews, start by making changes. If most guests complain, it's because something is wrong. You have to take responsibility. Thank you.

You get what you need, it's fine for the price. But they really need to fix the elevator because it's old and 80% of the time I've tried it hasn't worked. And that's with my room on the sixth floor 🥵

Although we booked and paid through Booking.com, we received no information on how to access the room. Upon inquiry, we were told that in addition to online check-in, we had to provide our credit card authorization. The hotel justified this with the need for security in case of potential damages. We have booked many hotels before, and we have never encountered such a requirement. Since no one from the hotel is present at check-in or check-out, the hotel can claim anything and withdraw the money from our account. We were practically forced to provide this authorization. Even after that, we didn't receive an access code. The hotline kept disconnecting us, and emails and WhatsApp messages went unanswered. We sat outside the hostel for 15 minutes without access. We were about to go to another hotel when we finally received the code for the door via WhatsApp. The room had only been superficially cleaned; there were black female hairs and dust bunnies in the sideboard and on the floor. The window pane was badly scratched and one side was no longer hanging in the frame; there was a real risk it would fall out if the sliding window was moved. There was also a constant lack of toilet paper in the bathroom, and the sink wouldn't drain. We were also informed that we had to empty the trash can in the room before leaving. There are two bars right next to the building, which leads to a significant noise problem, especially on weekends. The rooms are also very poorly soundproofed. The only positive thing was a refrigerator in the room, but even that was only very superficially cleaned. I would not book this hostel again.

I stayed at this accommodation for five days in September, and not once did we have hot water in the showers. Five days without water! After reading several reviews (which seemed to be hidden away), I saw that this situation had been going on for several months, and it seems to be continuing. After filing a complaint with the Community of Madrid to have the establishment closed, they responded that it's a coliving space and that tourism regulations don't apply. But I will continue to review the legislation to ensure they are shut down so that no one else has to endure this situation. This is all in addition to dirty bathrooms, a similarly unsanitary kitchen, a lack of toilet paper, etc. Therefore, until they close, I recommend that even though it's well-located, you don't book it.

CATASTROPHIC. The cleaning staff wakes you up at 8:30 am by talking/shouting on their phones in the common areas and continuing their conversations in the hallway. The basic wooden bedroom doors offer absolutely no soundproofing (the apartment has been converted into a hotel simply by adding digital locks to the doors). The four-digit code beeps at all hours of the night. Despite checking in online a week in advance, I still hadn't received my access code. On the day of my arrival, I waited 10 minutes outside the building before someone FINALLY answered my WhatsApp message, and then a little longer to receive the room access code. The room smelled like a damp cellar, and to top it all off, I found a pubic hair on my bedside table upon arrival. The creaking floorboards on every floor mean you can hear every movement on the floor above, the slamming of bathroom doors (two per floor), and their constant use (no minimum time restrictions, at least between [times to be specified]). (1am-4.5am would be appreciated). At all costs, AVOID AT ALL COSTS. Even in the worst hostels I've never seen anything like this; at least the staff there were respectful of other guests' sleep. All this for a price that's hardly reasonable considering the deplorable service. Even giving it a -10 rating wouldn't be enough.

Security leaves much to be desired; you can't set the same codes for everything. The place is very noisy if you want to relax because there's a nightclub and a theater right next door.

What a terrible experience! Luckily, I was only there for three days. A total disaster: poor organization, dirty rooms, and nothing working. The elevator cables, which are 70 years old, make a loud noise all day long, making it impossible to rest. Then you post a nice picture of the place (it's a lie). Based on my experience, I don't recommend it to anyone. After your reply, of course the photo is of your room; if you want, I can send more photos. Regarding the elevator problem, the receptionist knows the issue well because she also answered many calls. I went to the Gran Vía reception in person, and the company sent a technician to look at the problem. If I go to Madrid again, I'll definitely look for another hotel. I'm sorry. Regards

Super bien Para las familias y los soloros. A good place, I recommend it. Thank you for your service ❤️✅

A terrible experience. There's no sign or information; I had to request the access code and Wi-Fi password by phone. Customer service is nonexistent: I requested pillows and they never arrived, the bathroom problems weren't resolved, and on top of that, they asked me to send photos via WhatsApp as if it were my job. The cleanliness is appalling: rooms weren't cleaned for a week, bathrooms were filthy, soap wasn't replenished, toilet paper was piled up to overflowing, and sometimes there was no toilet flush or paper at all. The location is good, but it doesn't make up for it. I don't recommend it.

I stayed last weekend and everything was perfect. I'm used to staying in accommodations with shared bathrooms around Europe, and everything was fantastic! I highly recommend it!

We stayed from September 17th to 19th, and unfortunately, our experience was very negative. The property is extremely difficult to locate: no signage, a run-down building, and no reception. Check-in is completely self-contained, but no instructions were provided: we had to ask several times for the access code, which arrived via WhatsApp only after over a half-hour wait at the door. The room was clean overall, but the shared bathrooms were the real sore point. There were three bathrooms on our floor (only two with showers), and we found them consistently dirty, smelly, and clearly neglected. Hygiene was so poor that it made our stay unpleasant and unbearable. Overall, the management leaves much to be desired, and guests feel completely abandoned. I personally would not return, and I cannot recommend this property to anyone.

The worst accommodation I've ever stayed in. The experience was truly disappointing. The place was filthy from the moment I walked in, with garbage piling up in the hallways all night and a constant, foul odor throughout the building. The bathrooms were shared and the toilets didn't work; there was also no hot water. The check-in process was chaotic and completely unprofessional. The room lacked even the most basic necessities: no television, no hangers, and a broken ceiling fan. The wooden windows offered no sound insulation, making it feel like people from the street were right inside the room because of the noise. In short, this accommodation is of appalling quality, with no maintenance or upkeep, and I would never recommend it.

I'm giving it one star because I can't give it zero. We booked through a platform that didn't mention it was a coliving space or anything like that. We wanted to cancel when we realized what it was, and they didn't even bother. And when we arrived, what can I say? We felt like we were in a building of horrors. The elevator was ancient, everything was filthy and old with a musty smell. The bathrooms were disgusting, and on top of that, the showers didn't work. Only one bathroom had hot water, and they were shared, so you didn't even want to set foot in them. In short, a Netflix horror movie experience. Communication with them was terrible. The only normal and attentive person was the reservations girl, and even she took a long time to reply. If I had to say something good, the location was good, but for the price, you can go to a hotel with better conditions and, above all, better cleanliness. They didn't even change the sheets or towels for four days. Anyway, if you want to have a disgusting and uncomfortable experience, I invite you to come. Otherwise, even the homeless people on the street have Better conditions!

The worst place imaginable... I stayed 3 nights and only had hot water one night. The second night there was no hot water at all... I notified reception and they told me there was a problem with the drainpipe and that they would fix it the next day... fine... the next day THERE WAS STILL NO HOT WATER ALL DAY LONG, MORNING AND NIGHT!!! Horrible... you tell them and they completely ignore you, they don't answer or offer any solution. THERE IS NO AIR CONDITIONING. The apartment has a tiny portable unit that's falling apart... the elevator... some people were leaving it open, so it didn't work... and you had to walk up 6 or 7 floors... WOW... NEVER AGAIN.

I'm giving it one star because I can't give it zero. We booked the premium double room, and thank goodness it was premium because neither the ceiling fan nor the TV worked. The room doors were as thin as sheets of paper; you could hear everything, and they don't tell you when you book the room that you have a shared bathroom.

TERRIBLE. You can hear the elevator cables all day and night; you can't sleep. You can also hear the drains, and water leaks from a bathtub behind the wall into the rooms because of a leak. Not to mention the awful smell, insects, and general filth. I personally wouldn't recommend this place to anyone. Regards

SCAMMERS AND COMPLETELY UNPROFESSIONAL. Besides giving me a different room than the one I requested, and in poor condition (see video), I tried to cancel my reservation with them and, after multiple emails, calls, and messages, they haven't refunded my rent or deposit. Be extremely careful with this company because they will take advantage of you and scam you.

1. I had a ceiling fan, and they never gave me the remote control. They kept telling me I had to be there and look for it. I ran into the cleaning lady and told her. She went to the room to look for it and said, "I'm going to file a report because I already came to check." But nothing ever came of it; they never responded. I sent them messages every day I was there, and they didn't answer. 2. I suppose breakfast is supposed to be fresh in the morning, but it wasn't. They left it on the floor the day before, in a box, but with the heat, by the time I opened it, it was all rotten (besides, it was a lousy sandwich EVERY DAY). 3. The bathrooms reeked of urine, and the showers were full of hair. *Some messages show that I've been in the early morning, but it's in Mexico time. When I was in Madrid, it wasn't the early morning (there's an 8-hour time difference).

For the price and location, it's great.

The best place to stay in Madrid. Excellent location, as well as a comfortable room. Spotlessly clean. I'll definitely be back!

My stay was fantastic! Super spacious room, fully equipped kitchen, and everything was spotless! And it's well located—a great experience overall.

My experience at the accommodation was very good; they cleaned the common areas every day and the communication via WhatsApp was excellent.

One star because I can't give it zero. We arrived and they didn't give us the access codes. An hour later, there were other people complaining too, even on the stairs. Neither the air conditioning nor the fan worked, the double bed was tiny, and they told us there was a bathroom in the room, but there wasn't. In fact, there were two bathrooms on the floor for who knows how many rooms, and they were filthy. We left without a second thought. I wouldn't recommend it to anyone. A terrible experience.

If you want to waste hours waiting for a check in code and ruin your trip since you will need to waste your time booking something else this is your place they won'trespond to WhatsApp or calls . 0 stars 0 customer support.

The location was close to the center, and the rooms were nice, although a bit dated. The shower hoses in all the bathrooms weren't working, and after reporting it to the accommodation, they said they would take care of it, but no one came to fix them. We had to make do with showering however we could. In the eight days we stayed there, no one came to clean the room as advertised on their website. However, we saw the cleaning staff every day cleaning the bathrooms and rooms that had just been vacated.

I'm trying to contact you via WhatsApp and phone call, but no one is answering. I have a reservation for today, but I arrive at midnight, and I'm trying to request the entry codes, but I haven't received a response from anyone.

100% recommended, the staff are very friendly, especially Tereza who took great care of us ❤️❤️❤️🚨🚨

A pretty bad experience. We went yesterday. They told us they'd give us the room code around 3 pm, but obviously we never received anything. We had already checked in online, so we didn't have to go to Gran Vía and could go straight to Chamberí. Since they didn't answer calls or WhatsApp messages for two hours, we had to go to Gran Vía to get the code. There was a guy and a girl there; you could see WhatsApp messages and calls coming in on their phone, but they weren't responding to anything. The phone was just sitting there, completely unused. We got to the room, and they had given us a single room, even though there were two of us. They changed it, and when we went to shower, the water hose wasn't working in any of the bathrooms, so we couldn't shower. Neither the ceiling fan nor the air conditioning worked in the room, and there wasn't any air conditioning either. It was all pretty bad, to be honest. I won't be back. And they should change all the information on both their website and Booking.com regarding the pictures and what they offer.

A disgrace. The check-in experience was a disaster. First, the place is poorly signposted, but the worst part is that, having indicated our arrival time (which was, of all times, the check-in time), no one answered the phone. I had to call the main office, and after several attempts, they finally got through. To make matters worse, there were other people in the same situation, and later I found out that many others had experienced the same problem. The internet doesn't work, so if you need to work, you have to go somewhere else. I contacted them to ask them to fix it, and they ignored me. The worst thing was the noise; it was impossible to sleep at night. The doors make a lot of noise, the footsteps in the hallway are awful, and don't even get me started on the water in the bathrooms—every time they flushed, it woke me up. In short, I can't help but leave this rating mainly because I see that many others have already made the same comments, received responses from the staff, and the problem persists. So, I have no choice but to assume that they don't care and are happy to take advantage of their guests like this.

Staying for the 2nd time here, nothing better for this price. Although - completely impossible to sleep without earplugs, the street outside is extremely noisy, as well as every step in the appartment or every door being opened or closed is heard, as the doors have huge gaps (this can easily be fixed by covering the doors with an anti-audio covering and insulating the lower part). Cleanliness is 10/10, perfect. Customer service is polite but extremely EXTREMELY slow and not always adequate. In terms of Customer support nothing has changed in the last 6 months. I guess they are just understaffed and not managing to keep the workload, poor ladies. Still good value for its money. Nothing similar in this price segment (30-ish € per night). Just the noice problem needs to be fixed. Put some carpet on the floor. Fix the doors. And improve the customer service.

Took me an hour to be checked into my room. Terrible communication and service (or absence of it). Asked to store my small backpack since my flight was in the evening but was not allowed to even though I could clearly see other people’s luggage kept in a hallway. Noisy at nights. Wanna save your time and mental health - don’t stay here.

Hello, I'm referring to the apartment at Alcalá 149. It's a terrible place, but when Teresa comes, she leaves everything spotless and super clean. We'd like Teresa to come weekly if possible, as she does everything perfectly.

The intercom at the entrance emits a deafening beep every time a button is pressed. All the neighbors hear it every night. Please find a way to lower the volume to the minimum necessary. If this problem is not resolved, I will be forced to file a formal complaint with the Madrid City Council.

Tourist trap. They charge three times what a room in the neighborhood would cost, and keep the deposit, taking advantage of tourists' lack of knowledge of Spanish law.

I am right now lying awake at 5 in the morning. Because the windows can't close properly, it's like they're open - and with a night club downstairs there's also a street party 4-5 nights a week = it's very noisy ALL night! The room itself is spacious and bright, with fine furniture - and cheap. And that's it. There's only one functioning shower to 10 rooms, no AC and absolutely no service, if you need an extra towel e.g. Never saw a game room or terrace.

This company is a scam!! They took three months to return my deposit, and even then, it was less than the amount they claimed. The deposit was €655, and they only returned what you see in the attached image. In other words, they kept €160.50, which they couldn't even account for. After three months of endless emails and calls trying to get my deposit back!!! This is what I get!!! THEY ARE THIEVES. DO NOT RENT FROM COLIVE IT. They don't even give you a breakdown of the final settlement.

I stayed here a month ago and it was an interesting experience. The facilities were quite clean, the rooms are comfortable, and the kitchen is shared but well-equipped. The bathrooms are communal. The atmosphere depends on your roommates. In my case, I had no complaints. The location is unbeatable. The price is reasonable. The service from Gran Vía was also satisfactory. I recommend it.

Teresa came to the apartment in Costanilla de los Ángeles and organized everything perfectly, labeling and cleaning the common areas! Thank you so much, Teresa. The people at the apartment are very grateful. We hope to see you here soon.

My mother stayed there and appreciated the friendly and helpful staff. The location was excellent and the hotel was comfortable.

Teresa cleans very well, she is very nice and kind.

Living here for several months while studying abroad and was given a room with an extremely small twin bed that I did not fit in (I am quite a tall person). Upon requesting a larger bed or even a another small bed to push against my original one, I was ignored and eventually refused despite Live It having extra beds in storage. The apartment building lock did not function for several weeks and people off the street would enter our building to smoke and socialize in the lobby. After filing a report to have this fixed as soon as possible, the Live It team took significant time to fix serious security issue. I am extremely disappointed by the lack of care shown by the Live It team.

Teresa, very good 😎

Kamila Bundalová

Mar 7, 2024

★★★★★

Teresa is a very nice person, great job, thank you!

Teresa did a wonderful job in the Smartliving at Campo Real street. Perfect and full cleaning and very nice lady.

I don't recommend this coliving space because they don't return deposits, and I'm still waiting for mine since January. I called customer service, and they still haven't resolved anything. They just had me sign other things and then told me they didn't know what was happening with my deposit and didn't know what to do or what I should do. Bad experience…

Excellent service and attention. It's a pleasure working with such positive and helpful people. The house looks brand new! 😁

Teresa left the house spotless. Highly recommended!

Wow. Have not had a better living experience!!! Every week Therese comes to clean our apartment and I feel like a princess! She is amazing. So kind and so caring and leaves our space spotless time after time. Knowing that my room is clean and safe every week has made my experience incredible. Having clean towels and linens each week is such a luxury. Thank you so much, Therese!

Teresa is an excellent person and a very good worker; I would like her to come every 15 days.

J D

Feb 8, 2024

★★★★★

Teresa is great! Very nice and friendly

Teresa is the best. She deserves everything.

Teresa cleaned my room very well!

Teresa is amazing. She cleans really well and is super friendly.

Teresa was great

Teresa does a wonderful job!!

Great job Theresa, I'm happy 👍

She is the best! I love how she left the apartment.

Zuhair Saeed

Jan 18, 2024

★★★★★

Theresa was a wonderful cleaner and also went above and beyond to help us adjust to living in Madrid.

Doña Simone, the sweetest lady in the hotel, we need more people like her ❤️

Simone is a very nice, respectful, and responsible person; I really like her work.

I'm very happy with Simone's cleaning service, both in the common areas and in my room. She's a valuable asset to the building. Great job!

Eilidh L

Dec 18, 2023

★★★★★

Simone - a lovely lady and an amazing cleaner

Lucia Cormican Benitez

Dec 13, 2023

★★★★★

Everything was very clean and comfortable. Simone went out of her way to make our experience as easy as possible; she was very friendly and attentive. I will definitely be back.

Simply put, everything was perfect. Very clean. Excellent service.

Excellent view and very peaceful

Jailson Moreira Lopes

Dec 11, 2023

★★★★★

Thank you for the stay, especially for the work of Simone Pimenta, who was efficient in the organization and in her attention and care for the guests.

I strongly advise against staying here! One star is already too generous! It's impossible to get my full deposit back, even though I left the room cleaner than when I arrived. No one is taking my entire deposit. They're clearly thieves. This apartment is for partying. Don't even think about being able to work there! Student parties are held in the apartment every night! No coworking! I spent a month in the dark because my shutter was broken. Avoid at all costs, and it's extremely expensive for what it is!

Simone was really nice! She cleaned the house and also take cake of everything! Thanks Simone

Simone is a very kind person, she does her cleaning duties very well, she is dedicated and detail-oriented, very happy with her service

Luca Moringen

Nov 22, 2023

★★★★★

Simone did a good job! She is the cleaner of the flat and takes care of everything you ask for. Thanks to her the flat was always clean and organized.

Simone is amazing!!! Super kind, friendly and the best cleaner I have met! She always listens and takes care of us all :-) gracias Simo 😙😙

I'm very happy with Simone's cleaning service, both in the common areas and in my room. She's a valuable asset to the building. Great job!

Simone, everything was excellent! A very good worker and very kind.

Neda Mikalauskaite

Nov 15, 2023

★★★★★

Simone is impeccable at cleaning the rooms. She's also very friendly!

Grégoire STERN

Nov 15, 2023

★★★★★

Thank you for your hospitality, Simone

Simone, thank you for everything, it was perfect!

Simoni's service is excellent. She always leaves everything spotless! Thank you!

IT IS LITERALLY FREEZING !!! I can even work on my desk and I wake up this morning with my hand frozen( they were red and numb from the cold!) We have also suffer from flood because the windows are not of a good quality (this I hope is gonna be resolved quickly but they told me we still need to wait a week for the heating, this means I have to wait until I am frozen). I am really disappointed 😔

Got very freezing in apartment and would not turn on heating when asked

This accommodation is FREEZING and the admin don't respond to messages or care about their tenants. Towels are not drying overnight, laundry takes days to dry, I have been stuck in bed trying to keep warm and have been ignored by the company. There is also no dining space so you have to eat in your room and it is not a social environment, it is like cold, student accommodation with no organisation.

Fernando Castillo

Oct 17, 2023

★★★★★

Simone, very kind, everything was fine!

Laura Garcia Hola Hola

Oct 17, 2023

★★★★★

Simone left my room looking amazing! I loved it 😁

I thank Simone for her kindness.

Beware of this company. They kept €1300 of my money from a cancelled reservation. From what I've seen in other reviews, they also keep the deposits. They don't respond to emails. It seems the fortunes they make from rooms aren't enough for them.

MiAngel Newton

Oct 5, 2023

★★★★★

Simone is amazing !

Simone is excellent! She is friendly and her service is perfect.

Simone, thank you for your work 👍👍

Simone is great! The rooms are always spotless!

gala grandon

Sep 29, 2023

★★★★★

Simone explains how things work in the apartment, she's super sweet.

Simone, excellent cleaning service, and the place is great, very nice atmosphere and very comfortable

Simone. Excellent service, very warm.

The room was very nicely arranged and cleaned by Simone!

Amazing Simone was great

simone was amazing <3

Great and affordable place to stay in the center of Madrid.

Simone, the cleaning lady, was one of the few good things about the hostel. The worst part was arriving in the early hours of the morning, trying to open the door, and finding it wouldn't open. At 6:00 AM, they made me walk 20 minutes to Gran Vía because, according to the receptionist, it was the only solution. When I arrived, they told me I was listed as a no-show, even though I'd already been there for two days. So, they thought it would be a good idea to give a key to my room to a new guest, even though all my belongings and valuables were still inside. Then I had to walk another 20 minutes back home. There's no reception at the C. Luchana coliving space. If you need anything, you always have to wait for a reply to your messages, which often takes hours. The club next door is incredibly loud on weekends. It was a very unpleasant and distressing experience. They showed absolutely no consideration. I understand that mistakes can happen, but this was unheard of. I wouldn't go back.

After 2 month still not getting the refund back of deposit. Be aware.

Teresa is very nice and helpful. The cleaning is great !

Simone did a great job cleaning, thank you so much for your work!

Very respectful and professional

Simone is super friendly. When I arrived, everything was very clean and pleasant.

MIGUEL ANGEL ZAMBRANO BOY

Aug 21, 2023

★★★★★

Thank you Simone for the great cleaning service.

Teresa is amazing! She cleaned the spaces to the highest standard. She's also very kind. Thank you so much to Teresa for her great work in our LiveIt Chamberí apartment.

Disgusting! The apartments are infested with mice! Yesterday one came out of the kitchen trash can (they found one on the third floor on Monday too). They haven't done anything about it yet and they don't answer emails or WhatsApp messages. Besides, the apartments don't have air conditioning or fans. In Madrid, it gets up to 40 degrees Celsius in the summer. It's impossible to sleep. And finally, there are no common areas as the ad says. It's just a hallway with doors to the rooms and a kitchen (with mice). There's no living room, dining room, or TV room.

Simone just clean our rom perfectly

alex castrodeza berberoff

Jul 3, 2023

★★★★★

Damalis. Excellent service!

I'm giving them one star because I can't give less. They make you pay a monthly "administrative fee," which is illegal under the new housing law. Don't be fooled.

Great location and excellent service from the cleaner (Simone). The downsides are having to go to Gran Vía to pick up the key without prior notice, the lack of toilet paper and cleaning supplies (dish soap, sponge, etc.), especially when living with 10 other people and coordinating is impossible, and the fact that cleaning is only once a week when so many people share the apartment.

Thieves. Rogues. DON’T DO IT TO YOURSELVES. I used to love this company until my eyes were opened. Live It & Smart Living choose how they want to charge you based on their mood on the day of your reservation and heaven knows what else. I found out that I am being charged more than the others on my floor for the same room category, after I extended my contract. When I questioned the company about it with 14 back and forth emails, I was unable to get a valid answer other than “rental prices fluctuate as do flight and food prices - you signed the contract”. They are a money hungry lot who will do anything to make as much cash as possible. Please run. Thank you Simone for being the most honest person at Live It, who makes sure our environment is clean and homely.

I'm very happy with Simone's cleaning, and she's very kind!

I greatly appreciate the service

Simoné is very very kind and helpful. Always has a beautiful smile on her face when I come across her

lancelot 1

Jun 20, 2023

★★★★★

Good experience, teresa does a very good job !

Simone was a great help 💪🏻

Excellent work, a very attentive and lovely person!

Teresa is the best, everything was perfect!

Simone has provided excellent service 10/10

The cleaning lady Simone is really nice and she is very good at what she does:)

I'm very happy with Simone's cleaning service; she's also a very nice person and always helps when you need something.

Simone did a good job cleaning the room

Simone is fantastic! The kitchen and bathrooms are spotless down to the last detail. She does an impeccable job keeping all the rooms and common areas clean. She's always attentive to our needs. Thank you so much, Simone, for your work!

During the apartment search, it was helpful to be able to extend my stay as needed. Furthermore, Simone kept every room very clean and was very attentive.

Simone take care of every thing perfectly

Gony Assaf

Jun 13, 2023

★★★★★

Amazing place! Simone the cleaning lady was exellent and super nice!!!

Damaris

Damaris. Nothing to say, excellent work, needed at some point.

Damaris

Cristyna Mosquera Rodgers

Apr 21, 2023

★★★★★

Damaris is an excellent person and provides excellent service! Very satisfied

Damaris is an angel, give her a raise.

Damaris

Valdemar Broberg Hansen

Apr 5, 2023

★★★★★

Damaris

Pros: + Location + Organising activities for with your housemates + Terrace Cons: - 2 days in a row no hot water (was reported to LiveIt) - 3 weeks without heating while there were super cold days and nights; many people sick (was reported to LiveIt) - Door to the entrance was constantly open for almost a week, random people could get into the building (was reported to LiveIt) - Lift broken very often (was reported to LiveIt) - Ridiculous transaction fees that are charged for each payment each month (monthly amount of rent + transaction fee, every month). This is in addition to the administration fee, which is the amount of one month's rent, and cleaning fees that you have to pay as an extra cost and is retained from your deposit. - No dishwasher and oven in the kitchen

Damaris

Teresa provided excellent service, but she should come more often, at least once a month.

Excellent! I'd love for Teresa to come once a month. She leaves the apartment looking great. We missed Teresa. Let's arrange for her to come more often, please.

Simone is excellent at her job! She's very friendly and leaves the whole floor spotless.

Simone does a great job in our house and she's lovely!

Simone is awesome!

Oscar Mexía

Mar 13, 2023

★★★★★

Simone, very good.

This is very good. Simone is a wonderful housekeeper/staff member.

Great experience. Simone and Teresa do an amazing job cleaning the spaces!

Daniela Perez

Mar 9, 2023

★★★★★

Simone is very kind, and very thorough! She’s respectful and I’m always more than satisfied with her work!

Simone cleaned great. She’s always super sweet and accomadating. very happy!!!

Cristian Andrade

Mar 1, 2023

★★★★★

Damaris 🙌🏼🙌🏼👍🏼

Frank5cc

Feb 28, 2023

★★★★★

Everything was great, very clean and she was very friendly

Damaris

Damaris

Damaris

I really appreciated the professional service from David in maintenance.

Damaris

Damaris, I really liked the work of Damaris. Everything is really clean. Thank you so much

Iñigo Mohar

Feb 16, 2023

★★★★★

Damaris is very professional and honest.

Damaris has been very kind and has cleaned the entire floor for us.

NeoFeos Canal Oficial

Feb 12, 2023

★★★★★

Everything's great, David is awesome

The apartment is large and clean. Teresa always manages to make our rooms very nice.

Teresa is great

Simon Woodside

Feb 10, 2023

★★★★★

Teresa

Theodore Knoll

Feb 10, 2023

★★★★★

Teresa is an excellent cleaner and pays close attention to detail. I wish she would come more often because after the residency program ends, the place is always spotless and it's like a breath of fresh air.

David!!

Excellent place. And even better thanks to David; without him, it wouldn't be the same. I'm so happy.

Excellent work, David!

David Jiménez is the best maintenance guy I've ever met; everything was great with him.

David

David and Roque amazing, they are so fast. THX again.

Eka 13

Feb 9, 2023

★★★★★

David was amazing

Teresa was amazing. Very nice and did a great job with every room! We would love to have her every week if possible!

Daniel Zilberman

Feb 9, 2023

★★★★★

Teresa is excellent!

Henry Dyer

Feb 9, 2023

★★★★★

Teresa cleans very well and is very pretty too. 10/10

Teresa did a great job in our apartment! Thank you!

Ángela Cuevas Pla

Feb 8, 2023

★★★★★

Teresa is the best, she cleans brilliantly and is super friendly

Teresa is amazing!! She makes living here very clean and comfortable. She is so friendly as well!!

Maddie Bender

Feb 8, 2023

★★★★★

Great! Thank you Teresa for an amazing job!

I had issues with my room when I arrived but David and Roque went above and beyond to help me, making multiple phone calls to the people in charge, and also made sure my keys worked. I am eternally grateful for them and the reassurance they brought me in a moment of uncertainty and worry.

Zach Taylor

Feb 7, 2023

★★★★★

Did a wonderful job

Ethan Jiang

Feb 7, 2023

★★★★★

Damaris did a great job cleaning!

Damaris

Roque and David were very good and fast, both super friendly and efficient

Roque and David helped us with any minor issues. Excellent service and attention!

Roque and David came to fix the problems we had effectively and quickly.

Teresa is an amazing cleaner and always makes our apartment spotless!!

Vanessa Sanchez

Feb 6, 2023

★★★★★

Teresa is a very nice person and has provided excellent service. Highly recommended :))

Julia Cattáneo

Feb 6, 2023

★★★★★

Teresa is wonderful. Very friendly and dedicated to her work.

Teresa, excellent service, very kind and helpful!

The houses in Madrid do not have AC, the co-work is not located in their buildings, there are no common areas in the buildings, kitchen lacks basic needs like plates and bowls, and the company refused to return my security deposit. I would never, ever rent from this company again or recommend them to anyone.

Jordi Oosterlinck

Feb 1, 2023

★★★★★

Damaris cleaned the appartment very well!

Marissa Metz

Feb 1, 2023

★★★★★

Damaris

Damaris

Abigail D

Jan 26, 2023

★★★★★

Very, very good for Damaris

Alejandro De Jesús

Jan 25, 2023

★★★★★

Damaris. Good job!

Damaris

Jonathan Bedoya

Jan 25, 2023

★★★★★

Damaris

Damaris

Gabriel Orozco

Jan 12, 2023

★★★★★

Teresa, as always, was very helpful and attentive to our requests. Excellent service.

Teresa is the best, it would be amazing to have her come more frequently

Damaris

Please bring Tereza every 15 days because I really like how she cleans the house; I feel like nobody does it better than her! She's super nice and a super hard worker!

I would like Teresa to come more often, as she is a great help in keeping things tidy in our 8-person apartment. Thank you very much if you could make this possible.

Teresa: I would like Teresa to come every 15 days because it's needed here on the floor since some people generate a lot of dirt, thank you!

Itsss Me Ya

Nov 25, 2022

★★★★★

Would it be possible for Teresa to clean our apartment every two weeks? There are seven of us, and sometimes the apartment gets very dirty. Since Teresa takes great care to leave everything spotless, it would be wonderful if she could come every two weeks. Thank you.

Margarida Moreira

Nov 23, 2022

★★★★★

We would like Teresa to come every two weeks for intensive cleaning because she provided a very good service.

I would like Teresa to come every two weeks to do a general cleaning, because I really liked her work.

Really satisfied with the service. Also, really good and intensive cleaning by Teresa. She does a fantastic job.

Teresa is doing an amazing job, it's a pleasure seeing her

Teresa is amazing! Very nice and very professional! The queen of cleaning and organization!

Teresa provided excellent service! It would be great if the cleaning were done every 15 days for even better maintenance.

And a thorough cleaning every two weeks would be great, because there are so many of us. Thanks

I want Teresa to come every 15 days because she is very professional.

It would be great if Teresa could come every two weeks! Thank you

Carles Burguera

Nov 17, 2022

★★★★★

I wish Teresa would come more often because she leaves the bathrooms spotless.

Excellent service from Danaris. Very helpful and dedicated.

Federico Furest Ferrand

Nov 16, 2022

★★★★★

I would like Teresa to come every 15 days if possible, as there are 5 of us and we would need the deep cleaning she does.

Teresa has done a fantastic job, we would really like her to come every 15 days because the apartment really needs it

I really liked Teresa's cleaning. The apartment was spotless after she came. I wish she would come every two weeks to keep everything clean.

Daniela Borst

Nov 11, 2022

★★★★★

Teresa was amazing! I would love to have her weekly at andres borrego.

I would really appreciate it if Teresa could do our weekly cleaning because she does it so well!

Dama does a very good job

Damaris Cleaning

Teresa is very nice and I would like her to come back every 15 days.

Teresa was cleaning very well. She should come every 15 days because we are 7 people in the apartment.

Teresa was very kind, and she took care of everything in the house

Teresa I wish she would come back every two weeks! She's very kind and does her job very well 🙌🤩

Perfect cleaning by Dama

Very well kept and highly recommended

The apartment is in a great location, close to the metro at Plaza de Castilla and Chamartín station. Furthermore, the Live it team is very friendly, especially the receptionist Helen!

Perfect service, I wish Teresa would come at least every 15 days.

We would love to have Teresa back; she provided excellent service.

Teresa is amazing, the apartment looks super clean and she is very nice. I highly recommend!!

Dima

Dama did an amazing job with cleaning

Agitate

Teresa left everything spotless and was so nice to us! Thank you so much for your work!

Clément Pierre

Nov 3, 2022

★★★★★

Lady, all good

Teresa very good

Teresa is very good at cleaning

Teresa's service has been excellent and she has cared a lot about our comfort

Everything was great with Teresa, very clean, no problem if she wants to come back.

Theresa was good!!

Teresa was wonderful and helpful, truly a sweetheart. She did an incredible job. We hope she comes back soon.

Teresa: Can’t be more happy about here work!

Teresa is a very approachable person who always does her job very well.

Teresa: Very good service, excellent cleaning provided!

Teresa has cleaned our apartment for the past 3 weeks and it has looked spotless every time. It is always a pleasure to see her because she does a great job and is very friendly. I hope she can come back every week! Gracias Teresa!

Many thanks to Live it Chamberi Coliving for this wonderful experience. Special thanks to Helen for all her help and willingness to assist.

The place is beautiful and Helen at reception was very helpful and kind. I would definitely recommend.

Is there could be an option for six stars, then I would choose that. Absolutely fantastic service. In particular I would like to thank Helen...she made everything hassel free, arranged all stages of my move with amazing efficency and was there all the way through to help with any problems I had....Thanks so much Helen, you are a star!

Pedro Cunha Schittini

Sep 4, 2022

★★★★★

I've been living here for a month and I'm liking it so far. The neighborhood is nice and if I close my windows on fridays and saturday nights I can't hear any sound from the club that is next to here. The highlight of this place is that they don't ask for much documents for accepting you. You need to pay and that's it. I was having some difficulties to find a place, but after I discovered Live it, it was quite fast to book and move in.

Teresa came by to check on the flat before the new people moved in and she was great! Truly ensured that every last detail was taken care of :)

Thank you Teresa for the help you gave me

This is the first house I found when I came to Madrid to study, and it's so great! The people are so kind and friendly! It's always clean and quiet, so I always feel comfortable. Thank you always. And Teresa is such a kind and good person. This house is really great! 🤩🤩

Teresa is the best at cleaning! What a good person she is!

Teresa is a very friendly and attentive person.

Isman Cyair

Jul 22, 2022

★★★★★

Teresa the best person ever!!!

Teresa does an amazing job, very friendly. Cleans everything good.

Ernesto Castaneda

Jul 22, 2022

★★★★★

Teresa has done a fantastic job!! Very kind!

I had a great experience with the cleaning ladies, Teresa and Consuelo, who, in addition to being very professional and friendly, took the time to address some of the issues I highlighted. The low score is due to the poor management and customer service I've encountered so far. I hope for future improvements.

Had a great stay at Live it Chamberi during my time in Madrid. The accommodation is super central and close to the city centre. Got fresh towels and bedding once every week and Teresa, responsible for keeping the shared apartment under good conditions, is a lovely person. Cannot complain and would definitely recommend the place to stay in Madrid overall, no matter if it's a short or long-term visit.

I had a great time at Live It Chamberí. The location felt less touristy than other parts of Madrid which I preferred. They had a suitable kitchen and everything you need to stay for a while. The cleaning staff, especially Teresa, were very friendly and were hard workers. The only thing I could have asked for more was AC, but I came at the height of a summer heatwave.

It is very clean with nice staff. Teresa, who was one of the really nice cleaners, did an amazing job!

Soy Manuplaza

Jun 30, 2022

★★★★★

Incredible experience and an amazing stay. Liz did a fantastic job cleaning and everything was spotless. 100% recommended!!!

Liz is a very kind person and was eager to help with any questions I wanted to ask her. Perfect example, so 10/10 recommendation. :-)

The service didn't start off perfectly, but over the last few months, it has improved significantly, both in terms of cleanliness and customer service. Laura at reception was very helpful with the move-out process, maintaining open communication. I'm grateful for the time I spent in the apartment.

Thanks to Liz, everything is clean and tidy!

I got almost everything they said I’d get on the website I had a nice stay and the cleaning ladies are so nice and helpful (especially stephany) they come do their job in a great way and so quick without bothering anyone. Couldn’t have asked for a better experience here thank you so much.

A great experience and super friendly staff.

I stayed here for four months during 2021/22 and the experience wasn't entirely positive. Although the room was nice, well-maintained, and practical, it was located above a nightclub, making it very difficult to sleep on Thursdays, Fridays, and Saturdays. Furthermore, the windows were made of old wood, letting in plenty of cold and noise. They also require a one-month deposit and a one-month agency fee (even though they initially said they wouldn't). I've forgotten about the agency fee because it's lost, but it took me over three months to get my deposit back after several complaints and requests, and they also deduct €55 for cleaning. I would definitely NOT rent a room from this imbecile again; they're quick to collect payment but slow to respond to everything else. Finally, I want to emphasize that my fellow coliving partners were just as dissatisfied as I was. I don't understand who all those positive comments are from, since not that many people have lived there yet; it opened in November 2021. Notice that most of the comments come from accounts with only two positive reviews: one for this coliving space and another for one of the same company's properties on Gran Vía. What a brilliant way to boost the star rating knowing the service is terrible.

Terrible service. The moment you pay and sign the contract, they start treating you with disgust, constantly moving you from room to room. There are no common areas; the kitchen doesn't even have a table, and there are only four burners (for 12 rooms), and no oven. They only have one cleaning lady for two 7-story buildings, so neither the rooms nor the common areas are ever clean. They'll try to raise the room price for no justifiable reason, just because of seasonal changes. This is nowhere near a co-living space, much less a pleasant place to live.

It was recommended to me and it was truly a great experience. Everything was perfect.

santiagos rosales

Feb 19, 2022

★★★★★

The room was clean and exactly as advertised. Highly recommended.

It's worth it. I'll definitely be back next year.

Everything was great, like being at home.

Wonderful place and the service and attention were spectacular.

Without a doubt, coliving has been the best option for spending a few months in Madrid while I work. The location is perfect, the space is very new and tidy, and the customer service is very friendly and helpful.

Super cozy place, I’m enjoying every day!