David Lomax
Everything and everyone about it. From the moment we walked up to the reception team to the time we left. Everything was exceptional and beyond what we were expecting. This is not the stereotypical hotel, this is a home that gives you a place to relax and not wanting to leave. The rooms are mini apartments and are well appointed, but it's the small details that make it stand out from the rest e.g. real ground coffee for the cafetiere instead of instant sachets of coffee. This is what all hotels should be taking inspiration from and then providing. All of the tram that work there are exceptional and make you feel welcome from the time you arrive too the day you leave. Their bar is fantastic and is hosted by the charamistc 'William', who goes over and beyond too make your time the most enjoyable and pleasurable. He is a Star amongst the many other stars that work there.