Briana Taylor
I just spent 8 days at the Westbourne Park location in London with a group of 25 others. At the beginning we had a little hiccup with the contract with the consideration of whether the VAT was included or excluded, so if you are coming with a big group, I'd encourage you to check the contract twice and ask for VAT and service fee to be included and clearly written. Outside of that, the experience of the hotel was a 10/10. The interior of this hotel is just so calming, modern and gorgeous. We worked with The Grounding (which is the spa/pool/gym area) Manager, Jonathan who is an absolute ray of sunshine. If you want a proper British Bear hug, make friends with Jonathan. HE was very good with communication and helping me setup the retreat portion of our visit. We hosted a health & wellness portion of the retreat that included yoga and a breath work class followed by a cold plunge led by Chris. Chris was able to successfully encourage all of our high performing business owners to get out of their brain and get back into their body and that is saying A LOT. It was a serene experience for all. The FOOD! We had breakfast almost every day and a kickoff dinner in Canal and I was SO impressed with the service and the quality of food. It was healthy but also insanely delicious. The F&B team was above board. The service from the front desk to the housekeeping was 5-star. This location just opened in June 2025. The furniture, the vibe, the accommodations and amenities make it fit to live in for long-term. For a party of 25, you'd expect some complaints but everyone was SO pleased with their stay. If I visit London again, I will most certainly stay at Mason & Fifth.