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Review of Mason & Fifth

Mary Mary

Mary Mary

I really wanted to love MF Westbourne Park. Firstly to find it was a feat. We asked locals at the corner pub and even they didn’t know where it was until we mentioned that it had been the old taxi house. Hopefully signage will be added soon. I did love the wavy ceiling of the foyer and bar. You can see a fortune has been spent on ceramics (vases, room number plates etc) and I particularly loved the salt and pepper shakers found in the rooms. However there was much that made our stay sub par. The tv did not work at all on the first of our three day stay. When it finally did work it only worked in unison with your own phone. This was particularly strange and unusable for overseas travelers. (I think at the very least a movie channel could be added to the room tvs). The lift went out when we were on the 10th floor on our first night and we didn’t want to risk going up there again after that. The air conditioners in the room are set to work in 3 hour increments. It was terrible to find this out in the middle of the night by waking up in a lather of sweat. We had to ask twice but we were given a top sheet for the bed so we could actually sleep for the remaining nights. It was my fault completely but I did not realize the accommodation only had small double beds. I say small as even the pillows overhang the bed! We booked an accessible room due to my mobility issues and I have to say I have never seen such a tiny sink. (Perhaps sourced from a nursery school supplier?) we asked for a small table to place our toiletries on but this was declined. The reason given that there were none and this in a place with 5000 tables - all of which are not in your room. But the accessible bathroom has nowhere to place anything except a ceramic toothbrush holder very close to the toilet. I do wonder how someone in a wheelchair would fair in this room given the bathroom light switch is on the hinge side of the door and not near the opening. Also the mat under the bed has a high lip and I think this is dangerous, not to mention how someone in a chair could access the bed. In our room we also found some of the previous occupants clothing in the second draw of the wardrobe. The girl at reception cringed at this and did apologise. I would also like to add that a teatowel would be a good touch for the kitchen of the room. I can see that a lot of time has been put into this facility. I do think a keen eye needs to look at the accessible rooms and at the very least a small shelf added.