CocoHub

Google Review

Review of Mason & Fifth

Michael Joseph

Michael Joseph

If you want a hotel with a gorgeous pool and spa, genuinely lovely receptionists, a charming barista, and poolside staff who treat you like royalty — Mason and Fifth delivers. The rooms are clean and comfortable… though “cozy” in the real-estate sense (small enough that you can touch both walls without getting out of bed). The iron is kept in a mysterious communal location, so you’ll be taking your laundry on a scenic tour of the hotel. But the highlight — or lowlight — of my stay was the vanishing of my sentimental Italian perfume. I called the day after checkout, and was told they’d “check with the cleaning crew.” Days passed. Then, finally, the call came: “We don’t have it.” The tone was somewhere between “we lost it” and “what perfume?” I’m not saying the housekeeping team runs a black-market cologne syndicate… but I wouldn’t leave anything valuable in your room unless you enjoy unsolved mysteries. Five stars for the spa. Zero stars for trusting the cleaning crew. Would return — but only with a suitcase full of decoy items. UPDATE: After I posted this review, the team at Mason and Fifth completely made up for the slightly disappointing event, far exceeding my expectations. I would like to give a big thank you to everyone who helped out! Please do not refrain from staying here due to my review, this is a great hotel and I do recommend it!