richandjulie A
Visited again and found myself being disappointed. The steam room was broken and closed, the room was smaller than the last time (turns out I was upgraded!) with no view, the key for the room constantly malfunctioned, and unfortunately the food in the bar was a complete rip off (see photo of that burger and coke for nearly 19 quid!!). What a shame. Original review - This is a really new hotel and long term stay. It has a great vibe, it's lively and unique. The facilities are fabulous and the rooms are decent. The location is a decent distance out of town (you are 45 minutes from Westminster for example) but the tube station is just a short walk. There's are also easy cycling options (public and through the hotel). The room (which was an upgrade??) was pretty small but perfectly functional. Think cruise ship cabin. Wooden flooring and neat blinds plus the additional feature of a small kitchenette. There was no "view" (though I would imagine some rooms do have a better outlook). Breakfast was not a full English cooked, but was still excellent. Nice choices and some really interesting ideas (real honey and boil your own eggs!). All of this is served in comfort with a back beat of chillout tunes. The audio experience was a theme throughout and the listening lounge was just so unique and so cool, the sounds were unbelievable (I met someone who had spent 5 hours in there just lost in the vinyl options for the two turntables ... Awesome. This place also has it's own cinema and a huge range of places to hang out in comfort and in style. Whoever dreamt up the concept should be applauded loudly. It's superb. The spa is the final touch of class. A great pool and sauna and steam, with proper showers... already though there were notes of lack of cleanliness and maintenance, that's not great! So it's a very very easy 5 stars for this place, and I am already booked to come back... But the real question is, will the owner/operator put in the effort to make sure it stays well maintained, clean, and up to date.. or will they fail in those basics and like so many hotels which arrive like this quickly fall into a downward spiral and become a hotel that was once pretty great!? Time will tell but right now this is one of the best hotels in London.