Since Google won’t let me ADD ANOTHER REVIEW, I HAVE TO EDIT THIS ONE.
I would say the BEST part about The Collective is the people. The people and friendships I made were invaluable. Some of the staff, absolutely amazing. Key staff, leadership, pretty much non-existent.

Needless to say, I moved out. This place just has too many issues. For starters, you never know if you will have hot water, the machines in the laundry room is a coin toss, kitchens need an upgrade, heating inconsistent, communal areas need deep cleaning. That last comment is not a dig on the cleaning staff because there is but so much they can do because they are surface cleaning. The place needs some furniture replacements and professional cleaning, laundry room needs an overhaul because the furniture looks like it was brought in off the street. Building rules like no-smoking are not enforced, some residents leave communal kitchens disgraceful for cleaning staff to clean behind them like children and there is no recourse. I felt sorry for the cleaning staff there. OMG I don’t want to go on but it gets worse. Their accounting system is non-existent. You have to maintain your own bookkeeping because they will keep you in the RED, with no accurate records of your payments. This I would say was the most stressful part of my entire stay. I did not expect to always have to prove and verify my payments. After-all, everything is done electronically so why can’t they get it right? There is no excuse for this. I will always say the people were the best part of my experience but some residents also go too far claiming communal space as an extension to their room rental and are quite rude to others; that was unpleasant to witness. But more important to note are the Community events which are probably a reflection of the Events Coordinator who is just about the most unfriendly you’ll ever meet, very unapproachable.

There are better options in London so I recommend, keep looking and try other places. That’s what I did.

I am a new resident/member of The Collective but I have to say I have met some wonderful people here. Friendly is an understatement. I feel welcomed into this community and am so happy I made the decision to try this lifestyle out for myself. Also, Hanife, the manager of housekeeping is so attentive. She let’s you know that she is here to ensure we are satisfied with their services. I almost hate to mention just one person at the front desk because I don’t want to overlook the 3 or 4 who literally carry the weight of our first impressions, our complaints, interactions and everything in between. Suffice it to say, there are a few that you just know you can depend on.