
sheridac2026
A horror. We booked a room for our upcoming visit during carnaval via booking.com. They asked us to pay in advance and there it went wrong. She suugested us to pay via Paypal or bank. We were happy to book via Paypal but she couldnt send a link. We tried to contact them and the lady kept telling she is abroad. We waited when she returned but she didnt answer the phone. Week later she sent a message that she cancelled our booking because room is more expensive. We called her but the lady was really offensive. Wouldn’t listen at all. She kept talking without even hearing what we got to say. cancelled our booking with booking.com now she is telling booking.com we didn’t meet the conditions and we were not polite . We’ve been polite all the time but got fed up with her, telling that we’ll sure let hear from us. No never anymore.
