S K
There was unfortunately a significant issue with my room, which required me to disturb the owners after they had left for the night. As a result I got yelled at and a door slammed in my face by the owner. His partner then helped me out, confirmed my issue, and gave me a new room. In the end I even got a refund. But the situation was handled terribly by the owner and I never received an apology for the unacceptable behavior. (You can get a sense for what kind of energy I received by looking at how they respond to negative reviews on here.) It's really a shame, because the place is otherwise awesome. Super great crowd and top vibe among the guests. The perfect social hostel experience. Most likely you will have a great time here!! Edit re the response: I stayed here in October 2021. I'm pretty certain that the couple living in the apartment under the hostel at the time were the owners, but of course might be mistaken. Either way, I'm glad to hear that management has since been passed to someone else. If you want to look up my booking (SK7370) / the refund (BKCV366), you will also see what the issue was and hopefully agree that my review was pretty fair.