Google Review

Review of Matra Bali Surf Camp

cherie-doudou

The shared room was generally clean, as was the shared bathroom, and the setting is beautiful. I 100% recommend this hotel. Renting a scooter is highly recommended as it's quite a distance from the beach, restaurants, etc. Breakfast must be taken before 9:00 AM and you must ask for it, otherwise they won't give you anything. The only minor criticism I have, aside from the hotel manager, is that the staff doesn't speak English, which caused communication difficulties on several occasions. I asked for breakfast several times, and the person who didn't speak English initially told me "from 9:00 AM" when it was earlier, and several times it was impossible to get any for no apparent reason. The only time I finally got some, I received two pieces of cut fruit on a plate; they hadn't gone shopping, and yet they charged me full price with no compensation whatsoever. I stayed alone in the room for a few days, and during that time they didn't clean the room or change the sheets for the guests who had left. These aren't major issues considering the setting, but they can be a little annoying.