Katie Treharne
The co-working itself is good (my rating reflects that): it has incredible views and two different air-conditioned rooms, as well as an active community. However, I need to warn anyone who is considering staying at the Hub Hoi An Co-Living. The villa has a serious mold and damp problem, which gave me breathing issues within five days (no preexisting asthma); later, I found out the couple before me had found mold growing on their camera lens and clothes after 2 days in the same room. Unfortunately, the mold is painted over, and not properly dealt with, and they keep booking people into the problem rooms. In addition to this, despite booking my stay several months in advance, I was double booked. They arranged a new schedule for me that included three room changes and a dorm room. I’d already paid for my stay, so I agreed. Instead, when I arrived, they had forgotten about me (despite sending a driver to pick me up from the airport). I arrived late in the evening and they did arrange and pay for a hotel stay for that night, but the hassle was a lot. I later found out the double booking is an ongoing problem; several other guests had the same happen, and I found a distressed couple at the villa 3 days later who booked through Airbnb and had arrived to find they didn’t have a room. I fail to see how this is a ‘system error’. The villa is advertised as having free bicycles and a swimming pool. However, the villa’s ongoing fly infestation (very disruptive in the evenings) meant that the pool was layered in dead flies and unusable. Most of the bicycles were broken - although to Linh’s benefit, she did quickly provide new ones when I mentioned it. I do believe that Linh is doing her best in managing the villa. She assured me she is going to try and make positive changes in the future. I really hope they do because the current situation is putting residents’ health at risk and is not productive or ideal for remote workers at all.