Ben
I am sharing my feedback after nearly two months of staying at the Work Nomads Hotel in Sophia. Having experienced various co-living spaces throughout the UK and EU over the past five years, I must say my experience here has been less than satisfactory. The infrastructure of the co-living space, including the co-working floor, dedicated desks, monitors, meeting rooms, as well as the community vibe and co-working activities, were all commendable. However, the experience was overshadowed by the conduct of one individual. Multiple feedback, totalling over 28 complaints, has been provided against Ms. Polina Milkova, the reception manager. Many, including myself, have found her interactions to be less than professional and often confrontational towards both guests and staff. Concerned residents and I brought these issues forward in a collective meeting with the owner of Work Nomads Hotel. Yet, disappointingly, there seems to be no resolution or change in her behaviour. For the betterment and future success of Work Nomads Hotel, I sincerely hope there is a re-evaluation of management roles. In such a competitive industry, every individual plays a crucial role, and it's unfortunate that one person's actions could potentially overshadow the efforts of many. I'm actively engaged with a large co-living community on social media, and many members value genuine feedback and recommendations. I've shared my experience, as have others, because we believe in making informed choices. Regrettably, given the current scenario, Work Nomads Hotel is one place I wouldn't consider revisiting as long as the management remains unchanged.