Mona L
I like the concept very much, but the service is lacking. I booked through the site for 2 nights and there was a 1 night deposit. After I arrived, I had to pass through the reception (for other reasons). I asked if it was paid for the second night (as it wasn’t clear). They said no, so I paid for the 2nd night. It turns out I was charged an extra night because it was in fact paid for the 2nd night (I assume automatically after you check in). I HAD to contact the staff and to be fair they acted promptly refunding the amount for 1 night. However, I received less money due to the conversion rate (foreign currency), which was annoying. Please inform your staff about the whole payment process. Such situations ruin the whole experience and make people feel scammed.