Kelly Kurs
The hostel looks nice and a great way to meet people. Unfortunately I was unable to stay at this hostel due to the staff’s inflexibility after their mistake of letting me book and move into my dorm room with a small dog and then they called me to say I have to pay 22 euros extra for a private room because their manager didn’t allow dogs in a 4-bed dorm room. This was after I had let them know I have a 2 kg dog and them reassuring me that everything was okay with my booking, that they allow dogs etc. Then they gave me the key and I moved into my room with all of my stuff and then I got a call from the reception saying that their manager won’t allow it even when the 3 other people in the room didn’t mind having such a small dog around at all (I specifically asked). They didn’t let me stay in that room despite all of that and so I had to find a new hostel. They should really have it written somewhere before you book a bed that dogs are for private rooms only, they didn’t apologise not once and didn’t even give me a discount for having to upgrade my room due to their mistake. Horrible and very chaotic miscommunication between the staff, otherwise could be a nice place.