Maayke Mosch
I have lived here from may to august. Lovely roommates but that’s random of course. The gothic building is good. It’s a little less fancy than the main building but okay. I did specifically requested a room and good a written confirmation but when u arrived it was a different one. Luckily now I had the garden room. Did run into some problem while living such as : - when I checked in I was told by the reception that if we wanted to check out earlier this would be no issue and money would be refunded, this is not possible so they don’t know what they are saying - A weekend without WiFi with no warning. - They gave a stranger a key to my room⁉️so he walked in while I was away and could have taken everything. I still had a contract for 1,5 month longer. Also send out random move out mails when I still had a month to go! - Random people coming into the appartement without a warning and only speaking Spanish. - Incident made in the app are not handled, they don’t care. We had a wild bat and seagull in the yard for multiple days and had to remove them ourselves. - Housekeeping having lunch in our appartement and being very loud after telling them I work nights. And not cleaning, only coming in to use the microwave. - Being texted and called multiple of having not paid after having paid a week before, so always ask for prove of payment cause they will try to scam you. - they don’t refund the whole deposit, they take out cleaning fee and extra money with no explanation. Would not recommend cause of the stress! Oh and they make you leave fake reviews!!!!!!telling people it’s to review housekeeping.