Bonnet Charlotte
Honestly, I don't like to rate establishments poorly, but this is about prevention. A hostel that sells dreams... first of all, I was forced to leave because I was bitten by bedbugs. Speaking with the only travelers in the hostel, I understood that they didn't change the mattresses, only the sheets, and that they waited for a dorm to empty before moving in a new arrival. To my knowledge, dorms 2, 3, and 4 were infested. Be careful, there are no refunds if you leave early, and there's no compassion for the volunteers. They charge you 4 euros to do a washing machine (which is itself in a truly disgusting state), and that's it. As for the rest of the hostel, I think it depends on the volunteers on site. Personally, they weren't exactly aggressive about cleaning, and most of them weren't very pleasant to the travelers. Finally, they sell you a hostel where they offer activities every day. I'm still waiting for them, but nothing happens in the end. They tell you at check-in that the bar is open every night from 9 p.m. to 11 p.m.... that's not true; it only opened once because I had to ask. In short, the photos look great. I think it was a very good hostel at the time since it was recommended to me, but between the bed bugs and the bad energy of most of the volunteers, you can find much better hostels near El Medano. However, Rebecca, the manager, was very nice and welcoming! I hope she takes the reviews into account and does what's necessary to restore it to a standard equal to her reputation. Note: rent a car because you're a 35-minute walk from the nearest villa and there's nothing nearby (no beach, no shops, etc.).