Archie Goodman
So, this review will be split into private rooms and dorms. They are very different... if you want a private, this is a decent place to stay. But for dorms, you are much better off at U Co Roma (10 minutes away). So the privates are nice, very clean, very spacious. They really need a fan or basic air conditioning as they can get very hot, and they can be a bit loud too, but they're nice enough. The toilets are usually very clean, and they even provide towels for free. They also have free, communal toiletries. If you stay there long term, you may consider investing in a basic desk fan, but overall, a positive experience. The 4 bed dorms, however, are frankly substandard. The room in the basement was not clean at all. There was water dripping from the ceiling, and it had flooded badly the night before we stayed there. Furthermore, several guests have been robbed there recently. There were no locks as there were no doors to the dorm, and we were only provided with a very small locker. I spoke to the cleaner about moving rooms. I am not a fussy person as I am backpacking right now, but the dorm was very far from what was advertised. She was very friendly and professional with directing me to the manager. She is also learning English, which is very appreciated, as my Spanish is quite basic. The manager then swapped us into the U Co Roma dorms without any hassle. So the service was good, but I don't think it's fair to put their 4 bed dorm in the basement at this price point. We were also lucky that they were still around, as the hostel is usually entirely unattended in the evenings.