Ayesha tayyeb
We stayed in a three-bedroom apartment and, unfortunately, found it in poor condition upon arrival. Beyond the AC issue, we were surprised that while every room and the living room had AC ducts, the small corner room did not. There were also several concerns at check-in: some missing or burnt-out bulbs, no lighting in the master bathroom, a broken bedroom partition, drainage issues, a tilted bedroom door, non-functioning bedside lamps with electrical noises, worn kitchen appliances and cabinets, dusty ceilings and curtains (a concern due to allergies), and a damaged balcony door. The iron and ironing board we had requested in advance were also missing but later provided when asked again. At first, the response to these issues was not very reassuring. However, once we escalated our concerns, the property manager personally stepped in and was very attentive. Several repairs were completed, missing items were provided, and he did his best to improve the situation. While not everything was fully resolved, we appreciated his effort and responsiveness once he became involved.