Bernard Lee
The concept is interesting, the roommates are pleasant, and the apartment is well-furnished with quality equipment. However, several difficulties arose upon arrival: the entry code didn't work for three days; the room was unsanitary (traces of excrement, blood, and hair, see photos) and wasn't cleaned until five days later; the bedroom door handle was broken for four days. La Casa offered to waive the €75 cleaning fee, a gesture that was appreciated, even though this amount isn't displayed on their public website. I was also pressured to start the lease before arriving in France, which shortened the preparation time. After speaking with a co-founder, the issues were acknowledged, but not the seriousness of the situation. My request for a rent refund for the period in question was denied. A disappointing experience despite a promising concept.
