The Collective Old Oak

A Co-Living space that brings people together. 📍The Collective Old Oak | All Inclusive | Co-working spaces | Gym & Spa | Cinema Room

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4.1 802 reviews coliving 17.4K followers

4.1

802 Google reviews

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Guest rating

4.1

802 ratings

5: 484
4: 135
3: 58
2: 22
1: 103

77% of guests rated it 4 stars or higher

What guests talk about

Themes pulled from real Google reviews.

helpful staff 137
gym 29
welcoming atmosphere 27
room size 16
communal areas 13
laundry 11
sauna 10
room cleanliness 9
game room 8
shared kitchen 4

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About The Collective Old Oak

A Co-Living space that brings people together. 📍The Collective Old Oak | All Inclusive | Co-working spaces | Gym & Spa | Cinema Room

Location: London, United Kingdom
Address: Nash House, Old Oak Ln, London NW10 6FF, United Kingdom
Phone: +442039210561
Type: coliving
Also listed as: Serviced accommodation, Group accommodation

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Guest reviews

Verified reviews from Google.

Laura CF

May 23, 2026

★★★★★

A big thank you to the Mainteinance Manager. Issues raised through the system have always been dealt with and resolved in a timely and appropriate manners (quickly and effectively). He is very attentive, knowledgeable and provides outstanding service. Thank you!

Harry Dexter

May 18, 2026

★★★☆☆

I have lived here now for 6 months. And now about to upgrade my room and extend for another 6 months. It’s been great. Most of the staff are very friendly. The facilities are alright, some stuff could be looked after better like the games room, the cinema and the gym but that’s mostly down to the residents living here. The laundry room washing machines and dryers need updating as half of them don’t work or are always out of order. There has been issues with hot water every now and then but the collective have been promptly onto the issue every-time or almost issues that are raised in the building are addressed very quickly. They have just updated areas of the collective which is nice like adding in a post room with a code to get in and the post in your correct place for easy collection. There is also something like an event/ activity they put on most days where u can get free food or drink as well as meet others residents and learn about different culture days etc. 6 Month Update: just renewed and upgraded my room. Got a good price for this as well as the move was smooth to switch from one room to another room. Within the last couple of months there has been some new reception staff and they are great. They are very happy to help, always smiling and everything seems to move a lot smoother. Especially one called Kiri, lovely guy always saying hi if he sees me and asking how my day has been, even remembers the personal stuff and questions like asking how my ankle has been which I torn not long ago, which is a surprise he remembers with the amount of people they see a day. He is always very helpful when I see him as has sorted any issue I have had very quickly like the wrong code on the parcel room and sorting out my mail boxes as well as remembering about questions or queries I may have. I’m very glad he is on the team. And I always make sure to say hi or if I have any problems that I go to him! 12 Month Update: I only recently moved out of the collective. The transition to leave the building was very easy using the trolley and lifts to take my stuff down to the truck. I’ve seen a lot of reviews about receiving the deposit back. I received my deposit back very quickly probably within 1 working week so was super impressed with this. Thank you to the collective team for my stay. It was the first time living away from family and you made it a really good first experience. Update – May 2026 After living here for 2–3 years on and off, I recently tried to upgrade from my 12m² studio to a one‑bed apartment now that I can finally afford it. Unfortunately, the experience this time has been extremely disappointing. I received an email on 10/04 confirming that a one‑bed was available. I replied the same day and followed up several times, but I didn’t receive a single response from Sales for over a month. Because of the lack of communication, I had no idea the one‑bed had been allocated to someone else until Reception informed me weeks later. This delay has had a real impact on me. Due to my work mobility, I only have a 9‑month window in London, so the April one‑bed was the only realistic opportunity for me to upgrade. Had Sales replied or informed me of the contract and pricing changes at the time, I would have gone ahead immediately. Instead, I was left without answers and had to secure the studio again because I had no other option and no time to find alternative accommodation. It’s frustrating to miss out on a better living space purely because of a communication gap, especially after being a long‑term resident who has always spoken highly of the building and staff. I hope management takes this seriously, as it directly affected my ability to improve my quality of life here.

May 9, 2026

★☆☆☆☆

beware - scam type/abusive behaviour, failing to respond to claims served on them by the court and hiding behind a complicated legal structure to avoid their legal responsibilities. Update: County Court Judgment (CCJ) had been entered into against the company for failing to repay deposits. Despite the CCJ, the company has refused to (voluntarily) pay back its debts, enforcement action is being sought.

Katherine Gibson

Apr 3, 2026

★★★★☆

I have really enjoyed my 3y here, and a thank you to Shekay on reception for being so helpful and friendly

sooreh mikanik

Mar 7, 2026

★☆☆☆☆

Very disappointing experience. I was charged £500 for a window issue that was clearly related to the building but management chose to blame me instead of taking proper responsibility. On top of that, there was no hot water for about a week, the fire alarm kept going off at ridiculous times such as 4 or 5 in the morning, and the lift was often out of service. The building had ongoing problems, but instead of resolving them properly, management seemed more interested in shifting the blame onto tenants. I would not recommend living here.

Anusha Panchami

Feb 3, 2026

★★★★★

I am living in collective for the last 3 months and it’s very nice environment to stay … all the receptionist are very helpful but Hussain and Olha are very helpful and they always helped me to figure it out what I exactly needed. Thank you🥰

Emiliano Menolfi

Jan 27, 2026

★★★★★

Handsome!!!!!!!!!!

N Abbas

Aug 3, 2024

★★★★★

I have been staying at The Collective since October 2021, and the experience has been exceptional due to the outstanding service provided by two of the team members Hussian and Kiri. From the moment I checked in, Hussian went above and beyond to make me feel welcome and comfortable. They greeted me with a warm smile and ensured that the check-in process was smooth and efficient. Their professionalism and friendliness immediately set a positive tone for my stay. Throughout my time here, Kiri has consistently demonstrated a high level of dedication and attention to detail. Whether I needed assistance with room service, directions to local attractions, or any special requests, they were always quick to respond and eager to help. Their knowledge of the area and willingness to provide personalised recommendations greatly enhanced my experience. One particular instance stands out where Kiri truly went the extra mile when they observed that I was unwell with a high temperature, cough and cold which was consistent for an entire year. Kiri searched for a local GP and encouraged me to register and seek medical help and get a health check. Kiri asked about my health after my GP appointment. Their commitment to excellent service is truly commendable. The positive attitude and genuine care shown by Kiri has significantly contributed to the overall enjoyment of my stay at The Collective. It is rare to encounter someone who is not only highly competent in their role but also so genuinely caring about the guests’ well-being. It feels like home. I highly recommend The Collective to anyone seeking a pleasant and comfortable stay. The exceptional service provided by team members like Hussian and Kiri is a testament to the quality of this establishment. I look forward to my future stays here, knowing that I will be well taken care of. Thank you, Hussian and Kiri, for making my stay truly memorable!

Arnitha Webb

Dec 8, 2023

★★★★★

Since Google won't let me ADD ANOTHER REVIEW, I HAVE TO EDIT THIS ONE. I would say the BEST part about The Collective is the people. The people and friendships I made were invaluable. Some of the staff, absolutely amazing. Key staff, leadership, pretty much non-existent. Needless to say, I moved out. This place just has too many issues. For starters, you never know if you will have hot water, the machines in the laundry room is a coin toss, kitchens need an upgrade, heating inconsistent, communal areas need deep cleaning. That last comment is not a dig on the cleaning staff because there is but so much they can do because they are surface cleaning. The place needs some furniture replacements and professional cleaning, laundry room needs an overhaul because the furniture looks like it was brought in off the street. Building rules like no-smoking are not enforced, some residents leave communal kitchens disgraceful for cleaning staff to clean behind them like children and there is no recourse. I felt sorry for the cleaning staff there. OMG I don't want to go on but it gets worse. Their accounting system is non-existent. You have to maintain your own bookkeeping because they will keep you in the RED, with no accurate records of your payments. This I would say was the most stressful part of my entire stay. I did not expect to always have to prove and verify my payments. After-all, everything is done electronically so why can't they get it right? There is no excuse for this. I will always say the people were the best part of my experience but some residents also go too far claiming communal space as an extension to their room rental and are quite rude to others; that was unpleasant to witness. But more important to note are the Community events which are probably a reflection of the Events Coordinator who is just about the most unfriendly you'll ever meet, very unapproachable. There are better options in London so I recommend, keep looking and try other places. That's what I did. I am a new resident/member of The Collective but I have to say I have met some wonderful people here. Friendly is an understatement. I feel welcomed into this community and am so happy I made the decision to try this lifestyle out for myself. Also, Hanife, the manager of housekeeping is so attentive. She let's you know that she is here to ensure we are satisfied with their services. I almost hate to mention just one person at the front desk because I don't want to overlook the 3 or 4 who literally carry the weight of our first impressions, our complaints, interactions and everything in between. Suffice it to say, there are a few that you just know you can depend on.

Shan Karen

Aug 7, 2023

★☆☆☆☆

WOULD NOT RECOMMEND THIS PLACE Positive things I enjoyed: 1) Made so many friends and connections as it felt like a Uni accommodation, but for professionals and students too. 2) They celebrated festivals and events from a wide variety of cultures around the world. 3) Onboarding process was fast. 4) Maintenance and cleaning were super fast and efficient. Kudos to the maintenance team! 5) Facilities such as Library, Open spaces to work from home, sauna, cinema room and a terrace to chill with friends. 6) Close proximity to bus stops and all major train lines in London. 7) Good gym facilities. Negative things that I did not like: 1) Every week there would be an issue in the building (No hot water, lifts broken, wifi issues, fire alarm going on at random times and ringing forever! And many more!) 2) Summer is an absolute nightmare as it gets really hot in the rooms and there is NO AIR-CONDITIONING + Windows don't open that much. 3) The credit control teams takes FOREVER to respond to emails. Good luck getting an urgent response from them! They took almost a month to reply to me concerning my deposit! On top of that, the credit control team is managed by one person ONLY! They also invent so many excuses such as: "Systems were down", "Credit Control Team is overloaded", etc. Yet they don't invest to get more people in that team. 4) The parties they organise feel like they are on a budget. Many people don't show up at all. 5) The laundry has some broken machines which take your money but don't wash your clothes! People have been reporting this to the building and Circuit Laundry for a year now and still nothing was done! 6) There is an abominable amount of noise throughout the day and at night from cars honking, trains passing by, construction and the nearby dump. Found it so hard to sleep at night! 7) The rooms are ridiculously small! So much so that it forces you to go outside and socialise. Same can be said for the kitchen. 8) Lack of security control where at some point, weird people started entering the building. People who did not even live in the building. At one time, the card scanner at the front door was broken too, so any one could enter and take the lifts. 9) Some receptionists can be moody when talking to you. Feels like you are annoying them. 10) There is literally nothing in the surroundings other than an overpriced convenience store and a polluted river. 11) Storage under the beds require you to do lots of efforts to open. It is not practical at all and is a huge pain to remove something from there! Could have made use of a spring to suspend the opening of the storage. 12) Rent felt extremely overpriced for such poor facilities. I did not feel that I obtained value for money. 13) When temperatures were dropping for the winter, they did not want to turn on the heaters. They wanted to wait a little more weeks to turn the heaters on. 14) No proper management of the building at all as it feels that people's feedback were not really taken onboard and they go about trying to save as much costs as possible by regulating a few stuff. 15) So many people were leaving the building and trying to find replacement tenants throughout the year because of the aforementioned issues. Heard of so many more problems with this accommodation, but cannot testify if true as I have not personally experienced them. 16) So much dust and air pollution from cars and constructions nearby. These end up in your room regardless if windows are opened or not. There is an air vent in the room which also appears to blow dust slowly in the rooms. Seems to not have been cleaned at all.

Nadine Pierre

May 11, 2023

★★☆☆☆

Resident: March 2022 - March 2023 The building was okay, but the landings need redecorating. The wallpaper is dark and dingy, light colours are enquired to make the landing more spacious, bright and welcoming. It can sometimes feel like you're walking around on a prison landing. The building is cleaned throughout the day but can get truly filthy at night due to a few uncaring residents The surrounding area is depressing to look at. It’s a giant building site due to HS2. If I’d known, I.e. done thorough research I wouldn't have moved here. Although the en-suite rooms are small, there is plenty of storage space to speak of. There are many communal things you can do should you choose to be social. Staff: Pleasant and polite. I don't have a bad word to say about them. They do try to help you if you have concerns in their remit, they're able to deal with them at the time. Cleaners: Do a great job, it's a hard task keeping the entire building clean. Bills are included which is a blessing, however, the amenities are missing, often don't work and are lacklustre. There is no cutlery in the kitchenette to speak of, no kettle, no pots or pans. Gym: A steal of £50 for the year! I often worked out, plenty of weights. At least one of the cardio machines would be out of order on occasion but it was a small price to pay. Cafe: Made some amazing breakfasts but shut down approximately 2-months before I checked out. Bar: was closed more often than open, it didn't seem to make a difference in the Summer months. Wash bar: Cheap to wash and dry clothes, you can easily find available machines if you go at off-peak times. Irons and boards looked good in there although I never used them. A couple of ways to pay, if you're not into using your bank card to do it. Wifi: often drops out, weak signal, often wires are cut by the workman. There's an outage for the entire building at least once a month. Support agents for wifi are often frustrating to communicate with. Fire alarm: goes off often, during day and night hours, often due to residents' questionable cooking skills. Drugs: There's an issue with a small number of residents smoking weed inside their rooms at night. Rent: Residents are charged different rates depending on their circumstances. I was charged a lot for very little, in my opinion. This is rated one star because credit control has so far failed to return my deposit to date. It has been longer than 20 working days and they’ve failed to communicate with me. I’ve sent a letter before court action to start the process of the return of my deposit. Update: After sending several emails, one to the front desk cc credit control sending a letter before court action I received assurances via email that my deposit will be returned to me in full by Friday 13th May. If not I will proceed will court action, filing a claim at small claims court. Due to this, their customer service gets a thumbs down from me. Should the deposit issue be resolved to my satisfaction I will edit this review and give it an additional star. UPDATE: Credit Control returned my deposit in full two days before I was due to file a Civil case with the small claims court. Due to the return of my deposit before having to submit a case in court, this review has jumped from a one-star to a two-star rating.

Maria Mylona

Nov 26, 2022

★☆☆☆☆

The Collective has been the worst living experience since I moved to UK. First of all the rooms are extremely tiny, not enough space for your personal belongings (e.g. clothes). The cleaning service is awful, it takes lots of complaints to actually find your room clean. The building is situated in the middle of a huge ongoing construction point: debris coming in the room and on the bed; noise, shaking of the building as the machines dig underneath, etc. More about the inside environment: the ventilation in the corridors is almost non-existent, the promised facilities do not always function, during summer the rooms reach 40 C degrees of temperature without any provisions from the management, etc. About the service (with the exception of only a couple of kind people at the reception) you receive dismissive replies when you inquire about anything that may affect your staying there. In regard to the outside environment: only one mini market that offers the basics in the highest prices, no cash point machine in close proximity. The Collective is situated next to one of the most dangerous areas of London, lots of gangs walking around day and night. I would not recommend this place to anyone not only for the bad service and nonexistent quality but also for location. Most importantly they haven't submitted my deposit to one of the approved schemes. They did it after I checked and complained. They kept my deposit because I asked them to leave as all the above problems caused me health issues and an unpleasant stay. They kept my deposit although I have been e-mailing and discussing the above issues with the argument that otherwise they will be hunting me through courts and other means. An awful experience, awful people, facilities and management.

Dylan Shellard

Aug 13, 2022

★☆☆☆☆

Hi guys, So if you are thinking to move here here is my experience of The Collective, Old Oak. I moved out a month ago, and prior to moving out I had settled all of my invoices from The Collective, however their accounts team had sent me a further one for around £600.00. I had questioned this at the earliest possible time asking if this was sent in error. The reason being is that to my workings, I had settled all of my rent and also given them an additional £1,300 as deposit which they were holding. Two weeks prior to move out, as per my contract I had also requested that I was able to receive my deposit back at the earliest available opportunity. Following my move out, I have sent emails to Jose at the accounts department several times asking him if we could come to a resolution about this final payment, as well as the return of my deposit. Unfortunately despite several emails chasing this up, and a month go by, they have not even provided with me the courtesy of an email back to say that they have acknowledged and are dealing with my request. It’s extremely disappointing because when I was living in the building, I was often asked by staff members to write positive reviews on Google for the building, and clearly these don’t take into account the lazy and disrespectful way in which you are dealt with once you move out. I am writing this bad review not because it gives me any enjoyment at all, but because I am hoping that my words written in a public forum will be the only way I can receive a resolution with this company. My advice to anybody considering this place to move to is to stay well clear, don’t believe the positive reviews and there are much better places to move in to.

Shane Sheikh

May 23, 2021

★★★☆☆

My rating is not a reflection on the staff as they have been 5* top notch. They were very professional and efficient. They were always very helpful. However I did not enjoy the room. The studio is just not big enough for 2 people even though it states that 2 people can stay. I was told the bed was queen size but it was no bigger then a double and we really struggled to get comfortable. The shower drain kept blocking from normal use, it kept flooding the shower tray. But thanks again to the staff who were always quick to fix any issues. The room collected way too much dust. The taps in the bathroom and kitchen had way too much pressure, you open it a little and splash everywhere. ALSO, the kitchen tap is very bad, it goes from cold, you move it a little and the water nearly burns your hands. The fridge is right under the cooker, when you are cooking the heat actually transfers to the top shelf of the fridge door so anything on their could possible get warm. The room is hot and I can't imagine how hot it would be during the summer. The worst of it is the traffic and road works right outside the building. If you book and uber, it's likely to be cancelled and there is way too much traffic because of the stupid way they have planned the temporary traffic lights you will be late for work. Of course not the fault of the collective but this drove me crazy! Parking - there is no parking, like at all you will really struggle to find any. I chose the wrong time to stay here (covid) as I was not able to use all the facilities but I would say it is good if you're very social and want to make lots of new friends. There will be lots of parties and events.

Chitung Ip

Oct 29, 2020

★☆☆☆☆

My contract was from September to May but had to leave in March due to COVID-19. I asked if I could speak to anyone about my situation in regard to being let go from my contract but was told from my letting agency that they couldn't do anything about it and to contact The Collective. The Collective said the exact same thing. From my perspective it was exasperating. I wasn't being given any answers. In the end the manager of The Collective Ajit rang me, belittling and laughing at me on the phone as to why I would even consider that I would be entitled to a partial refund or any compensation even though the gym (which I had paid for) had been shut down, the events had temporary halted, wasn't contributing to any of the utility fees and availing of their biweekly cleaning services. To make matters worse my letting agency refuse to give me my deposit back as they said that their employee had made a mistake in their accounting. I paid £3000 for a vacant room. In the end I came to find that they gave deals for certain tenants and let them leave their contract. I guess they got to pick and choose. There was also miscommunication on their part when I moved in. My belongings had arrived on Saturday evening. I was awakened by furious knocking on the Monday morning and met with an employee accusing me of being inconsiderate of people as their flat mate had wanted to move in on Saturday but 'couldn't' as all my things were blocking the kitchenette and how my dirty dishes were occupying the sink - there was one plate, one fork and a knife in there. I was quite upset by this as I was quite new to London and was excited about living there. They hadn't even notified me that someone was due to move in. Any subsequent interactions (eg asking for the mail key) with this employee I was always met with hostility. The cleaners had taken my pillow case when cleaning my room which was an honest mistake. I told them about it and they said that they would look into it and that reception would contact me about it. Two weeks later and no reply I emailed them myself. They said that they would replace it for me. Another two weeks go by and I went down to reception and asked them again. Another two weeks go by and nothing happens. The ground floor is quite clean but I did witness a rat/mouse in one of the common spaces and in the restaurant too. I would be wary of eating there. Overall, if you are a working professional hoping to make friends in this city, willing to pay £1000 for a tiny room and live an area that is not the safest then by all means consider this place. In my opinion, I do not think all the inconveniences that I experienced of less than seven months of living there on top of the steep rent, unsafe area and lack of amenities (construction work and industrial shops) worth it. I do not recommend.

Rosie Bye

Sep 11, 2020

★☆☆☆☆

I lived at The Collective Old Oak for six months and the COVID-19 lockdowns started a few weeks after I moved in. The contract said "this document is not intended to create a landlord and tenant relationship" even though it clearly was a tenancy agreement. Upon investigating this due to some issues that arose I discovered that the agreement is most likely an Assured Shorthold Tenancy agreement (I'm not a legal expert but I was considering taking legal advice). The studio flat itself is tiny. The bathroom in particular was frustrating. Showering was difficult as there's no space to move around. When sitting on the toilet I was also right up to the sink. The communal facilities are the selling point of this accommodation but due to COVID-19 I didn't get to experience this to its potential. There were regular and diverse events which they continued to provide remotely. On two different occasions throughout the lockdown maintenance contractors were sent for non-essential work. I asked repeatedly why this was essential and got no response. On the second occasion the dates didn't work well for me so I asked to find a more suitable time. The response was slow and I was panicking the maintenance contractors would come whilst I'm in the middle of an important meeting. We did just about manage to agree a more suitable time but that message wasn't passed on to the contractors who let themselves into my home whilst I was in the middle of an appointment with my doctor. They should not have entered my home without my permission -- this is illegal. The Collective did give me a kind of apology. I moved out 14 days ago and still haven't received my deposit (they responded to my email today and said I'll have the money back next week).

Jake

May 14, 2020

★★★☆☆

I was a resident for a year. Pros - Amazing first step when moving to the City - Majority of people and staff are lovely - Easy way to make friends - Good Tube connections - Restaurant food tastes very good - Bi-weekly cleaning is nice Cons - Management is chaotic and disorganised. - There is a rubbish processing plant which has a license to operate 24/7/365 and is about 100ft from the building. As a result, I had 5am wake ups when they would start work. It took multiple emails over many months to be offered a room change. - They make policy changes without consulting the residents and also backtrack changes without telling anyone. - A team can ask you the same question, multiple times. It seems they don’t communicate with each other. - They modify events without consulting the residents. For example, they commercialised the free Friday drinks by moving them from the community venue to their restaurant. While you still had an hour of free drinks, it felt like a move to make money, and the mood went from social to a networking event. - On two occasions I’ve reported mice in the restaurant lounge. - While in-room maintenance is performed quickly, building maintenance doesn’t appear a priority. For example, if the lift breaks, we may have to wait days for an engineer to visit. Also, the faulty lighting sensor in the ground floor toilets has never been fixed, despite people raising it in the Facebook group. - The incentivised ambassadors cancelled the weekend free brunch as they no longer wished to run it without volunteers. After significant backlash, they reintroduced it. - You’re encouraged to volunteer for a company that charges you upwards of £1,100 a month on rent. For example, asking for open day volunteers, people to help run brunch or drinks evenings, while ignoring that paid staff are employed, and ambassadors are given financial incentives to work there. - The door to your rooms isn’t well soundproofed, so I could hear my neighbour making breakfast at 6am. - HS2 creates a lot of dust and your rooms can get dirty only a few days after cleaning.

Eduard Norton

Nov 16, 2019

★☆☆☆☆

I have spent 6 months at collective old oak and this is my genuine opinion: - my checkin experience was terrible due a front desk lady called Tia. A Finnish lady absolutely unfriendly not hepatic as the scandi use to are. This individual continued with a negative behaviour to the point that I have reported her but she still in the management team. Crazy. - I have rented a "studio" which in the end was large as much as the other room with the exception that I had a kitchenette that was ridicolously small good only to make a cup of tea. - very limited space. When I mean limited space I do mean Very Limited! - Shared kitchen are ok but often messy or occupied from small groups having dinners and staying there for ages.. - Few times during the middle of the night fire alarm went on because of someone joking with it! everyone was called to go down at 3am! absolutely unacceptable! - Shared spaces are ok but again very young silly collectivists do not understand the sharing concept. They occupy these spaces all the time shouting and simply acting odd. - Collective tend to let you spend even more money with the grill bar (even if discounted) and with the shop around the corner which is well over priced. The gym in the same building closed down after few months without refunding anyone! ok was a different company however had a strong link with the collective. A black guy (trainer) doing some lesson there was absolutely rude, aggressive and odd. Except with ladies of course .. - The Collectivists: being very honest the collective is populated by youngsters that do not have enough cash to rent a proper space OR they got some mental illness. I personally saw far too many of them in fact I was not socialising with anyone except with the staff of the grill bar which were lovely. Some of the native english speakers at collective are clearly racist as they do not mix with foreigners as the brits usually do actually.. - Internal "mafia": a small group made of collectivists and staff was leading the scene there and when my friends applied to become ambassadors even if they helped with voluntary works and they got extremely great reference they got denied. Guess who got the role then? some of these guys being part of this group! - Unreasonable rent fee: the "studio" costed me £1260 all included. Absolutely over rated! considering the sauna closed down for renovation many months, gym was to pay on top of rent, grill bar was a part of it, everything is quite small there so it can get overcrowded easy and the events spaces are often booked to external organisations in order to generate an additional source of revenue to the Collective. In conclusion: if you are 25ys old max and you are just arrived in London planning to stay there for few months and move out maybe go for it but do not get involved with that sort of lifestyle otherwise you risks to become a worthless loser as many of the guys living there..

Alex Baker

Feb 15, 2019

★☆☆☆☆

My girlfriend rented at the Collective for a year and while there are some perks, generally the whole experience was horrendous. I'll start with the good points first - the location has pretty good transport links, it's a 10min walk to North Acton and there is a 24 hour bus service which runs regularly. The other is the restaurant downstairs, the food and service is great (perhaps a little overpriced) and they can also deliver directly to the rooms. It didn't really come as a surprise to me when I later found out that the restaurant was not part of Collective and run by someone completely different. I could never understand why the restaurant was run so well but the Collective seemed to be run so poorly - this explains why. Now onto the not so good. The area is an absolute dump, very unsafe with a high rate of knife crime. I wouldn't advise anyone to walk home from the station or along the canal path late at night. The security is very laid back at the entrance. Although you need a key card to get in, the people working at reception are too busy gossiping to notice anything out of the ordinary going on. That brings me onto the reception/lobby area. Overall it seems quite well presented, some thought has gone into the decor and it's a nice shared space. Unfortunately this is completely let down by the massively unprofessional reception staff. They are for the most part completely disinterested in the residents, it's very clicky so they will speak to come people and completely ignore others. I think they think they're running a 6th Form common room as opposed to rental appartments (apartment is a bit to generous if I'm honest). There are two lifts, in my experience nearly one is always out of service so you might be better off taking the stairs...hopefully you aren't on one of the top floors. Most of the rooms have a tiny shared kitchen area, it is basic at best so don't expect to be cooking anything complicated. As the kitchen is shared you better hope you are sharing with someone considerate and tidy, in my experience this isn't the case and you won't find your efforts reciprocated. The room is incredibly small, barely enough for 1 person let alone 2. The bathroom is like a portaloo, you have to keep the door open to bend down. I've seen dog kennels that are bigger. I think my biggest gripe is around the cost per month vs what you actually get in return. For 1200/month I wouldn't expect the hot water to be unavailable for 2 whole days, nor the Internet being out for 5 days. Their response to the latter being to provide username and passwords belonging to other residents... Or failing that, to contact the service provider directly, as they clearly couldn't find the time in their busy schedule... Which in my experience consists of sitting in the restaurant ordering gin and tonics. For those people that deem the Collective to be a safe and secure place, I’d just like to draw your attention to the email that was sent to residents regarding the sexual assault that took place in the ground floor toilets which just happen to be right next to the lifts and reception. Clearly the ever vigilant reception would have seen this....or not. In summary save your £1200 per month and spend it in a crack den because the service will probably be better, you’ll almost certainly get better value for money and no doubt you’ll come away satisfied with your purchase.

Bendy Rodgerwaffle

Feb 12, 2019

★★☆☆☆

On a dark smelly canalway, smoggy wind in my hair Warm smell of refuse, rising up through the air Up ahead in the distance, I saw a shimmering light My head grew heavy and my sight grew dim I had to stop for the night. There she stood in the doorway; I heard the fire bell And I was thinking to myself 'This could be heaven or this could be Halls' Then she picked up a keycard and she showed me the way There were voices down the corridor, I thought I heard them say Welcome to the Hotel Collectifornia Such a lovely place (such a lovely place) Such a lovely face. Tiny rooms at Hotel Collectifornia When semester ends (when semester ends) you can find them here Her mind is Tiffany-twisted, she got the Yoga bends She got a lot of pretty, pretty boys, that she calls friends How they dance in the exchange, sweet summer sweat Some dance to remember, some drink to forget So I called up the Common, 'Please bring me my Pizza' He said, 'we haven't had working ovens since nineteen sixty-nine' And still those voices are calling from outside your doorway, Wake you up in the middle of the night Just to hear them say" Welcome to the Hotel Collectifornia Such a lovely place (such a lovely place) Such a lovely face. They pisin' in the cinema at the Hotel Collectifornia What a nice surprise (what a nice surprise), bring your alibis Mirrors on the ceiling, The pink smoothies on ice And she said, 'we are all just prisoners here, of our own device' And in the master's chambers, They gathered for the brunch They grab it with their clammy hands, But they just can't fill the beast Last thing I remember, I was Running for the door I had to find the passage back to the place I was before 'Relax' said the night man, 'We are programmed with glee. You can check out any time you like, But you have to pay a fee!'

Where you'll be

Explore London

Nash House, Old Oak Ln, London NW10 6FF, United Kingdom

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@thecollective_living

The Collective Old Oak Jun 9, 2026

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One doughnut? Maybe. A few doughnuts? Definitely 🍩 Our members celebrated National Doughnut Day the way it should be celebrated—together. Thanks to everyone who stopped by, grabbed a treat, and made the day a little sweeter. #ColivingCommunity #NationalDoughnutDay #LifeTogether

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The Collective Old Oak May 28, 2026

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An evening dedicated to culture, community and connection 🌍✨ Our members came together to celebrate Culture Day with food, interactive games and shared traditions from around the world. It was wonderful to see so many people connecting, learning and creating memories together. Thank you to everyone who participated and helped make the event such a success. 🤍 #culture #culturalheritage #CultureInLondon #CoLivingLondon

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The Collective Old Oak May 25, 2026

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At The Collective Old Oak, community means showing up for one another 🤍 Here are some moments from our Circle of Friends event — an evening dedicated to connection, conversation, and wellbeing.

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The Collective Old Oak May 22, 2026

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Sip and paint but make it a vibe 🎨👩‍🎨 Two weeks ago our residents turned creativity all the way up! Good energy, good company and some seriously colourful masterpieces! More moments like this coming soon ✨🥂

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The Collective Old Oak May 8, 2026

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10 years of The Collective Old Oak A building, shared spaces, thousands of members, and countless moments in between. From co-living in London to creating a real sense of community - this is what 10 years looks like. Thinking about co-living or moving to London? Take a look inside 👇 https://verv-life.com/portfolio/the-collective-old-oak/ #coliving #colivinglondon #londonlife #communityliving #rentinginlondon #londonrent #sharedliving #westlondon #londonhomes #livinginlondon #modernliving

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The Collective Old Oak May 7, 2026

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Looking for co-living in London? Hallelujah ✨ Discover The Collective Old Oak - flexible studio apartments in West London with bills included, regular cleaning & vibrant shared spaces designed for modern city living. Hallelujah From co-working spaces and wellness amenities to member events and rooftop views, this is connected living made simple. Hallelujah Book your viewing today. #TheCollectiveOldOak #CoLivingLondon #WestLondonLiving #LondonApartments #StudiosToRentLondon

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The Collective Old Oak May 5, 2026

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Celebrating 10 years of The Collective Old Oak 🎉 Since 2016, this co-living community in West London has been home to thousands of members - bringing together shared spaces, flexible living, and a built-in community. From everyday moments to weekly events, it’s been a decade shaped by the people who’ve lived here. Looking for co-living in London or a new way to experience city living? Discover more about life at Old Oak. Explore here: https://verv-life.com/portfolio/the-collective-old-oak/ #colivinglondon #londonliving #communityliving #rentalhomeslondon #cohousing #londonrentals #westlondonliving #sharedliving #flexibleliving #cityliving #colivingcommunity #londonhomes

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The Collective Old Oak Apr 24, 2026

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Tuesday 21st marked National Tea Day ☕ A few days on, we’re still thinking about the small moments a cup of tea creates — a pause in the day, a conversation, a bit of comfort. However you take yours, it’s something we all share. 👇 Tell us your go-to brew #NationalTeaDay #CommunityMoments #teabreak☕️

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The Collective Old Oak Apr 16, 2026

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Art has a way of turning the ordinary into something meaningful ✨ This World Art Day, we celebrated the creativity of our residents. Different styles, different stories, one shared moment 🎨 #sipandpaint #worldartday #paintings #residentevents #thecanadiancollective

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The Collective Old Oak Jun 16, 2025

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📍This or That: The Collective Edition Time to settle the debate- how would you spend a perfect day at The Collective Old Oak?👇 🛏️ Cozy studio or shared 2-bed? ☕ Lobby coffee or rooftop brunch? 🎥 Movie night or game night? 🏋️ Gym grind or rooftop yoga flow? Comment below with your picks or tag a housemate to compare answers! 🏠💬 Let’s see who’s really living the Collective dream.

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